Sustainability and Engagement Coordinator

Biffa Waste Services is seeking a Sustainability and Engagement Coordinator for a 12-month fixed-term contract in Wembley, Greater London. The role focuses on enhancing waste management practices and engaging the community in sustainable behaviors. Responsibilities include conducting waste audits, delivering education campaigns, and managing stakeholder communication. Candidates should have a background in sustainability, strong communication skills, and proficiency in IT applications.
Sustainability and Engagement Coordinator


12 Months Fixed Term Contract


📍Wembley


Competitive Salary





A quick look at the role.


We’re looking for a hands-on Sustainability & Engagement Coordinator to drive real change across Wembley Park Estate. You’ll lead the push to improve waste segregation, boost recycling rates, and get residents and occupiers actively engaged in more sustainable behaviours.


This is a visible, on-the-ground role where you’ll keep a close eye on daily waste operations, deliver impactful education campaigns, and bring stakeholders together through clear, confident communication. Using data, audits, and site insight, you’ll spot opportunities and turn them into practical actions that cut contamination and deliver measurable results.





This role is an onsite position located on the Wembley Park Estate.





Your Core Responsibilities



Build strong on-site relationships with residents, retailers, contractors and estate teams to drive engagement and quickly resolve issues
Carry out regular waste audits, bin store inspections and contamination checks, identifying root causes and implementing fixes
Deliver practical initiatives that increase recycling rates and reduce general waste at source
Lead education and behaviour change through inductions, toolbox talks and clear “what goes where” guidance
Manage and maintain consistent signage and communications across the estate, from posters to digital content
Capture on-site data and insights, supporting performance tracking and continuous improvement with the wider team
Act as the first point of contact for waste-related queries, coordinating with operations teams to keep services running smoothly
Support contractor compliance, ensuring waste is handled in line with estate processes and duty of care requirements
Identify and trial new ideas to improve efficiency, cut costs and reduce environmental impact
Provide hands-on guidance to residents on correct use of waste systems, reducing contamination and operational issues
Create simple, effective resident communications and target engagement in problem areas to drive measurable improvements




Our essential requirements



Understanding of sustainability and waste management, including recycling systems, waste hierarchy and circular economy principles
Proficient in MS Office and general IT applications
Proven ability to engage and communicate effectively with a wide range of stakeholders, with strong written and verbal skills
Solution-focused approach to problem solving
Strong organisational skills, with the ability to manage multiple priorities, meet deadlines and work towards KPIs




Changing the way people think about waste:


At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.





Dedicated to diversity.


Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.