PC Technician

Artech Information System LLC is hiring a PC Technician in Pleasanton, CA. The role requires 5+ years in PC deployment, 4+ years in hardware troubleshooting, and client-facing experience. Responsibilities include assisting technicians, managing assets, preparing systems for deployment, and collaborating on process improvements. Candidates should have a professional demeanor, attention to detail, and proficiency in Microsoft Office. This is a 6-month contract position with flexible hours, including evenings and weekends.
Job Description

Candidate must be client facing and professional.

Skills Required:

5+ years experience with PC deployment activity

Minimum 4 years experience with PC Hardware troubleshooting and repair

Minimum 3 years experience with direct client interaction

Minimum 2 years experience in team leadership role

Ability to follow written and verbal instructions

Adaptable to change in process or required activities

Attention to detail

Quick learner

Professional appearance and behavior, including punctuality

Proficiency in Microsoft Office Suite.

Responsibilities:

Provide assistance to technicians as needed

Manage incoming and outgoing assets

Prepare systems for deployment

Scan existing asset for applications and settings

Interview clients to identify special considerations and other settings

Use KP tools to execute replacement activity

Collaborate with teammates to identify process improvements

Escalate quickly when issues arise

Work Hours: Flexible - schedule to be determined, but evenings and weekends are required.

Preferred:

1. Health care / Pharmacy experience

2. Experience with Point of Sales Systems (POS) - presently using Oracle

3. Deployment experience

4. Citrix experience

5. Pharmacy information management software experience

6. Windows 7 / XP experience

Qualifications

Min High School Diploma

Additional Information

US Citizen or Green Card only

Contract For 6 Months