Experienced Cycle Bike & E-Bike Mechanic

Trail Surge UK is seeking an experienced Bike & E-Bike Mechanic for a hands-on role in Nuneaton. The position involves diagnosing, repairing, and servicing bikes, including electric models. The job starts at 18 hours per week with potential for full-time as the business grows. Candidates must have prior mechanic experience and be able to work independently in a busy workshop environment.
About TrailSurge UK
TrailSurge UK is a fast-growing electric bike, electric scooter and outdoor leisure retailer based in Nuneaton. We sell nationwide online and also operate from our local unit for customer collections, repairs, servicing, bike builds and workshop preparation.
We are now looking for an experienced Bike & E-Bike Mechanic to join our team.


This is a hands-on workshop role for someone who already knows how to diagnose, repair and service bikes to a high standard. You must be confident working independently and able to complete most repair jobs without needing constant support.


The Role
You will be working on a wide range of standard bikes, electric bikes and related products. The work will include customer repairs, warranty repairs, servicing, new bike assembly, PDI checks and general workshop duties.
We need someone who can look at a bike, identify the issue, explain what needs doing, and carry out the repair properly.


This is not a trainee mechanic role. We are looking for someone who already has real workshop or hands-on repair experience.


Hours & Growth Opportunity


This role will start as 18 hours per week, working 3 days per week:


Tuesday – 6 hours


Wednesday – 6 hours


Friday – 6 hours


Exact start and finish times can be discussed.


As the business grows and the workshop gets busier, we expect this role to increase quickly. The aim is for this position to become full-time as soon as the workload allows, most likely around summer.


This is a good opportunity for someone who wants to join a growing company early and grow with the role.


Main Duties

Diagnose faults on bikes and e-bikes
Carry out servicing, repairs and safety checks
Build new bikes ready for customer collection or delivery
Complete PDI checks before bikes are dispatched
Repair and adjust brakes, gears, chains, cassettes, tyres, tubes, wheels, headsets, bottom brackets and other components
Work on hydraulic and mechanical braking systems
Carry out gear indexing and general drivetrain repairs
Identify worn, damaged or unsafe parts
Support with e-bike checks including displays, batteries, wiring, motors and controllers where appropriate
Complete basic electrical fault checks on e-bikes
Keep clear notes on repairs completed and parts required
Keep the workshop clean, organised and safe
Work efficiently and take ownership of jobs from start to finish

Essential Requirements

Previous bike mechanic experience
Confident repairing and servicing bikes independently
Good understanding of brakes, gears, wheels, tyres and drivetrain components
Able to diagnose faults and find practical solutions
Able to complete most repair jobs without supervision
Reliable, punctual and organised
Good attention to detail
Comfortable working in a busy workshop environment
Able to lift and move bikes safely
Takes pride in doing the job properly

Desirable Experience
Experience with any of the following would be a strong advantage:

Electric bikes
Electric scooters
Hydraulic brake systems
Wheel truing
E-bike diagnostics
Battery, controller, display or wiring checks
New bike assembly
PDI checks
Warranty repairs
Customer repair work
Bosch, Shimano, Bafang or similar e-bike systems

Important
Please only apply if you are already confident repairing and servicing bikes.
We are happy to support the right person with our own processes and product range, but you must already have the core mechanical skills needed to complete bike repairs properly.


What We Offer

18 hours per week to start
Clear opportunity to grow into full-time work
A growing business with long-term opportunity
Varied work across bikes, e-bikes and electric products
Friendly, practical workshop environment
Opportunity to grow with the company
Staff discount
Pay dependent on experience and ability

Location
This role is based at our TrailSurge UK unit in Nuneaton.
You must be able to reliably commute to Nuneaton.


How to Apply
Please apply with your CV and include a short message covering:

Your bike mechanic experience
Whether you have worked with e-bikes before
The types of repairs you are confident completing alone
Your availability
Your expected hourly rate

Pay: From £13.00 per hour
Benefits

Casual dres