Supply Chain Specialist

M2 Logistics is seeking a Supply Chain Specialist in Green Bay, WI, responsible for managing customer shipments, monitoring carrier performance, and resolving issues. Key duties include sourcing and managing carriers, overseeing transportation management systems, and building customer relationships. The role requires a minimum of 5 years of relevant experience and proficiency in Microsoft applications. M2 Logistics values work/life balance and offers an empowering work environment.
Description

The Supply Chain Specialist is responsible for meeting the daily operational needs of our customers. This position is accountable for planning and executing customer shipments as well as monitoring carrier's performance. Additional responsibilities include problem resolution and building customer relationships. When issues arise, the Supply Chain Specialist is expected to take appropriate action to resolve the issues and ultimately hold the carriers accountable for meeting our customer's needs while balancing service and profitability.

Who Is M2?

M2 Logistics is a privately held logistics provider founded in 2001. M2 was formed and prides itself on meeting the needs of our customers through a relentless discipline of our core values. M2 has remained resolute in being large enough to leverage a complete suite of logistics services yet structuring the execution teams to remain small enough to offer a personal touch.

The Position
Assume a primary role in the start-up of new account(s) to include: TMS implementation, process development/documentation, carrier on-boarding/sourcing, and providing updates to all partiesSource, negotiate, build, and manage carrier network to ensure customer and carrier needs are met. Understand current market trends and costs to maintain competitive yet profitable pricingOversee assigned accounts in the transportation management systems to ensure all shipments contain accurate data for planning, execution/dispatch, and reporting purposes (i.e. tracking information, rates, current status, appointment times, final charges, etc.)Build and maintain relationships with internal and external customers, vendors, and carriers by providing superior customer service: verbally, written, and at times, leading face to face meetingsIdentify, analyze, and recommend opportunities to push strategic initiatives forward to result in service improvements, cost savings and a streamlined workflowAssist in the evolution of the account plan; provide recommendations for account improvements and identify growth opportunities or threatsCreate, monitor, and analyze advanced TMS reporting; report and analyze key performance indicatorsDevelop and maintain Standard Operating Procedures for assigned accounts
Why should you apply?
Fun and energetic work environmentWork/Life balance is a core value of the M2 Logistics organizationLack of bureaucracy - more empowermentPride in ownershipServant leadership - no barriersCaring/compassionate owners - trickle down effectA really cool team that you get to work with!

Requirements

High school diploma or equivalent; post high school education is preferredMinimum of 5 years of relevant transportation, supply chain or Customer Service work experience preferredIntermediate/Advanced proficiency in Microsoft applications such as Excel, Power Point, and Word. Desire to learn the Microsoft Business Intelligence toolAbility to learn technology quickly and work with three to four different programs simultaneouslyAbility to work and prioritize tasks in a fast-paced environment