Process Improvement Consultant-Facilities COE

CBRE Group, Inc. is seeking a Process Improvement Consultant-Facilities COE in Charlotte, NC. This role focuses on planning and monitoring process improvement initiatives for defense manufacturing clients, aiming to reduce defects through playbooks and SOPs. Responsibilities include aligning processes with business objectives, developing optimization programs, resolving issues, and implementing cost-effective solutions. Candidates should have a Bachelor’s degree (or equivalent experience), 5-8 years in the field, and ideally a Green Belt Lean Six Sigma Certification. Benefits include health and retirement plans.
About the role

The Process Improvement Consultant plans, organizes, and monitors the pre-implementation of small to medium-sized deliverables and process improvement initiatives for our defense manufacturing client facilities.

This job is part of the Continuous Improvement & Client Performance function. The Process Improvement Consultant is responsible for reducing the risk of defects in all products and processes by creating playbooks, SOPs, and process improvement for facilities operations.

What you'll do

Work with other teams to manage alignment between company processes and business objectives to optimize performance.

Coordinate with process and technology managers to define technology requirements.

Develop and maintain process development and optimization programs. Update documentation of process overviews, details, and process flows.

Make process design and development recommendations to standardize, improve, or redesign processes to meet business needs.

Research and resolve issues identified in the processes and systems of a client's organization.

Design and implement new processes to improve service delivery and ensure cost-effectiveness.

Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.

Coach others and share in-depth knowledge of own job field and broad knowledge of several job subject areas within the function.

Lead by example and model behaviors that are consistent with CBRE RISE (Respect, Integrity, Service, Excellence) values. Work to build consensus and convince others to reach an agreement.

Impact a range of customer, operational, project, or service activities within own team and other related teams working within broad guidelines and policies.

Explain sophisticated and/or sensitive information to all levels of the organization.

What you'll need
• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Green Belt Lean Six Sigma Certification preferred.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Advanced communication skills with superior written communication skills.
• Willingness to take a new perspective on existing solutions.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with strong MS Word skills. SharePoint knowledge is a plus.
• Organizational skills with an advanced inquisitive mentality.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?
• FORTUNE 500 #126
• FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!
• Forbes Named one of the best large employers in America and one of the World's Best Employers!
• Role will provide the following benefits: 401(K), Dental Insurance, Health Insurance, Life Insurance, and Vision Insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [redacted] or via telephone at +[redacted] (U.S.) and +[redacted] (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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