T24 Operation

GSSTech Group is hiring a T24 Operations Lead in Dubai, UAE. The role involves managing Temenos T24 core banking systems, leading operational activities, ensuring system performance, and adhering to compliance standards. Candidates should have 8 years of experience, including 5 years in T24 operations within the UAE banking sector. Responsibilities include overseeing daily operations, technical issue resolution, and mentoring the team.
Job description / RoleJob TypeFull TimeJob LocationDubai, UAENationalityAny NationalitySalaryNot SpecifiedGenderNot SpecifiedArabic FluencyNot SpecifiedJob FunctionFinance, Business Analysis & ConsultingCompany IndustryBanking - CorporateDescriptionWe are seeking an experienced T24 operations lead with strong technical expertise and hands-on experience in managing Temenos T24 core banking systems within the UAE banking sector. The ideal candidate will lead the T24 operations team, ensure smooth day-to-day functioning, optimise system performance, and support mission-critical banking services.Key ResponsibilitiesLead daily operational activities for Temenos T24 core banking systems, ensuring high availability, stability, and performance.Act as the technical escalation point for complex T24 issues, coordinating with development, infrastructure, and vendor teams.Oversee end-of-day (EOD), end-of-month (EOM), and end-of-year processes, ensuring timely and error-free execution.Perform proactive system monitoring, health checks, and capacity planning to minimise downtime and incidents.Manage upgrades, patches, releases, and environment refreshes in collaboration with Temenos and internal IT teams.Work closely with business stakeholders to understand requirements and deliver operational support aligned with business objectives.Ensure adherence to UAE Central Bank regulations, audit guidelines, and internal compliance standards.Mentor and guide the T24 operations team, promoting best practices and operational excellence.Required Skills & Experience8 years of overall experience, including 5 years of hands-on T24 operations experience.Proven expertise in T24 technical modules, COB (Close of Business) management, performance tuning, and troubleshooting.Experience with T24 scripting, TAFC/TAFJ, OFS, and TAFJ architecture.Strong background in Unix/Linux environments, Oracle database administration, and integration technologies.Practical knowledge of deployment automation, job scheduling, and monitoring tools.Mandatory: Minimum 3 years of experience in a UAE banking environment supporting Temenos T24 production systems.Strong analytical, communication, and stakeholder management skills.Preferred QualificationsTemenos T24 certification or equivalent hands-on experience.Experience with Islamic banking modules, digital banking channels, and T24 local customisations.Exposure to DevOps practices and cloud-based deployments is an added advantage.