Rwanda Senior Networks Technician

One Acre Fund is seeking a Senior Networks Technician in Kigali, Rwanda, with over 2 years of experience. Responsibilities include managing LAN/WAN devices, diagnosing network issues, and maintaining documentation. The role offers career development opportunities and requires a BSc in Computer Science, CCNA certification, and knowledge of network systems. This is a full-time position, specifically for Rwandan citizens or permanent residents.
JOB DETAILS: About the Role We are looking for a professional with 2+ years of work experience to join the IT Networks in Rwanda. You will provide Networks services in the Infrastructure team in Rwanda. You will offer first line service on Network management and work with other Tech teams to ensure seamless technology operations for staff and offices. You will report to the Networks Lead. Responsibilities • Manage LAN and WAN Network devices • Implement approved Network changes following applicable procedures • Analyze and diagnose network problems for a variety of users • Recommend corrective solutions to be applied to network hardware or software • Perform preventative maintenance tasks. • In congestion with the service desk helps in troubleshooting problems that require packet analysis or performance review. • Maintain up to date and accurate Network documentation. Career Growth and Development • We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career. Qualifications Across all roles, these are the general qualifications we look for. For this role specifically, you will have: • Previous working experience as a Networks Technician for 2 years • BSc degree in Computer Science or similar relevant field. • Certification in CCNA and ITIL Foundation is desirable. • In depth knowledge of WAN, LAN, TCP/IP, Firewalls, Routers, Switches and troubleshooting these devices • Hands-on experience with PC/server hardware, PBX devices and other peripherals. • Experience in Network monitoring such as Zabbix and PRTG. Preferred Start Date As soon as possible Job Location Rubengera, Rwanda Benefits Health insurance, paid time off Eligibility This role is only open to citizens or permanent residents of Rwanda Job Experience: No Requirements Work Hours: 8 Experience in Months: Level of Education: Bachelor Degree