Process Quality

Fluence is seeking a Process Quality professional in Bengaluru, India. Responsibilities include maintaining and improving the Integrated Management System, evaluating business processes, optimizing productivity, and ensuring ISO compliance. The role requires knowledge of Quality Management, business process management, and proficiency in MS Office. Candidates should have strong organizational and communication skills, with fluency in English; German is a plus. This is a full-time position.
Questions? Message your Talent Acquisition Partner Directly: Gera CruzFollow Fluence on LinkedIn: Fluence LinkedInFluence Career Page: Fluence Careers
Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. ResponsibilitiesMaintenance and improvement of Integrated Management System. Evaluation of existing and development of new Business Processes. Advise and propose areas of improvement in order to increase productivity, improve time management and resource planning, reduce costs and other aspects.Deliver regular recommendations on how to optimize process landscape, while meeting requirements of ISO standards. Facilitate Knowledge and Experience sharing between company’s business units and functional teams.Perform IMS Gap analysis, create roadmaps and build-up transition map from the current to the target state.Prepare monthly Quality reports.Analyze and improve Change management process.Analyze the applicable regulations and standards and support the definition of the internal documentation requirements.Capture and manage feedbacks from the Process users; Drive the Process risk analysis.Coordinate and prepare Documentation and Processes review meetings.Deploy awareness sessions on the Document Management and Process Improvement initiatives.RequirementsPractical knowledge of the fundamentals and methods of Quality Management. Experience with ISO Certification AuditsExtensive knowledge of business process management, proven experience in process standardization, optimization and process efficiency Very good knowledge of MS Office Suite (Visio, PowerPoint, Outlook, Word, Excel, etc.), Adobe Acrobat Professional. Experience with flowcharts, swimlanes and diagramsFluent communication and presentation skills in English (German is a huge plus!)Strong organizational and communication skills