IT Support Specialist, Tier II

GoodLeap is hiring an IT Support Specialist, Tier II in Roseville, CA. This role involves providing IT support for onboarding and assisting employees across the US and Mexico. Candidates should have strong IT literacy, technical knowledge, and interpersonal skills to manage multiple tasks under pressure. The position offers a salary of $25-$31 per hour and is full-time, with no degree required.
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Position Summary:The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from onboarding new employees to supporting our existing employee base across the US and Mexico. As an IT Support Specialist, you need to demonstrate competent IT literacy and ability around applications and systems. You will answer technical questions, troubleshoot problems, and guide users to gain productive use of our software and systems. Goodleap is seeking candidates with both interpersonal skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure.
Job posting details for IT Support Specialist, Tier II at GoodLeap in Roseville, CA - HQ. Compensation / salary range: 25 - 31 USD, hourly. ClimateTechList gathers 9,000+ job openings from over 546 climate tech companies and updates them daily.