Living Well Support Service Coordinator-West Lancs

The Living Well Support Service Coordinator role at Living BioEnergy involves supporting individuals in West Lancashire to regain independence after hospital stays. The position requires managing a team of Wellbeing Workers, coordinating referrals, and ensuring service delivery targets are met. It is an office-based role with travel to local hospitals and requires excellent communication and organizational skills. The salary is £26,265 per year for a 35-hour work week.
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Join to apply for the Living Well Support Service Coordinator-West Lancs role at Living BioEnergy

Location: Ormskirk with travel to Skelmersdale and local hospitals.

Salary: FTE £26,265 per year.

Hours: 35hrs per week. (including some weekends & bank holidays)

Reference: LWSS004

Are you looking for a varied and rewarding role working with people, supporting them to retain or regain independence following a hospital stay of period of illness, where you can make a difference in peoples lives every day?

If so, we are looking to recruit a Service Coordinator to join our existing Living Well Support Service team, working across West Lancashire.

Age UK Lancashires Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral to supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.

As a Service Coordinator You Will



Promote independent living and coordinate referrals from a variety of sources within the Living Well Service.Manage a team of Wellbeing Workers, scheduling and overseeing their work, providing support as required, an ensure service delivery targets are achieved.You will use a solutions focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support.

As the SC you will manage a small team of Wellbeing Workers who undertake assessments on hospital wards, support discharge by arranging to take service users home from hospital, and can provide short-term in-home support as required, and can signpost to other services as well as Age UK Lancashire.

To Be Successful In This Role You Will

Have excellent communication skills, both verbal and written, with an ability to build relationships internally and externallyBe able to demonstrate effective decision-making and problem-solving skillsHave an ability to maintain professional boundariesPossess strong organisational skills with an ability to prioritise workloads to meet deadlinesBe able to use your digital skills to enable you to manage your time efficiently and effectivelyHold a full valid driving licence and use of a car for business purposes

This role is predominantly office based, your work will include time spent within local hospitals, in the community, and at our Age UK Lancashire offices.

This is a hugely rewarding role for the right person. If you are passionate about making a difference and have empathy towards others, then we would love to hear from you. On your application form, tell us about your relevant skills, experience, and what you would bring to this role.

Please note there is no personal care within this role.

Service Coordinator Quote

What I particularly enjoy is the diversity of the role, working alongside varied care and health professionals, and the continuous learning. It is a position which gives you a great sense of accomplishment by making small but impactful changes in peoples lives.

Benefits Include

Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new roleA friendly and inclusive culture25 days annual leave + bank holidays, increasing to 30 with length of serviceWorkplace pension schemeAccess to Employee Assistance ProgrammeStaff discount card for hundreds of High Street shops and online services.Blue Light card eligibilityTravel expenses will be paid for all journeys required for work, excluding travel from home to base.Hospital metered parking will also be paid for costs incurred carrying out your roleBank Holidays paid at double time

DBS: This post is eligible for an enhanced with adults barred list DBS check and all the associated costs will be met by the employee.

Closing Date: 20th July 2025

(Early applications are encouraged as the job may close earlier than the specified date)

To apply please complete the application form below. We do not accept CV's on their own.

Application Form

A full job description and information about working for Age UK Lancashire can be found below.

Please make full use of the job description when applying.

LNKD1_UKTJSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionAdministrativeIndustriesStrategic Management ServicesReferrals increase your chances of interviewing at Living BioEnergy by 2x

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