UX Researcher - Permanent

RES is seeking a UX Researcher for a permanent position in Glasgow, UK. The role involves enhancing user experience for the APM team by conducting research and designing effective solutions. Responsibilities include supporting design processes, collaborating with cross-functional teams, and ensuring quality documentation. The position requires hybrid work, with three days per week in the office, and offers benefits like flexible working, private healthcare, and opportunities for professional growth.
Description

Do you want to work to make Power for Good?

We're the world's largest independent renewable energy company. We're driven by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy.

We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them.

RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally.

Our competitive package offers rewards and benefits including pension schemes, flexible working, and top-down emphasis on better work-life balance. We also offer private healthcare, discounted green travel, 25 days holiday with options to buy/sell days, enhanced family leave and four volunteering days per year so you can make a difference somewhere else.

Please note this position is a two year fixed term contract.

The role is hybrid, requiring attendance at either our Glasgow or Kings Langley office three days per week.

The Position

This is a UX Researcher within the design team responsible for the user experience of the APM (Asset Performance Management) team. The role focuses on understanding asset managers' needs and ensuring that our B2B industrial data analytics platform meets these needs and represents industry best practice.

You will work under the direction of the UX Research Lead, executing research activities that inform product strategy and design decisions across the APM product.

Accountabilities

End-to-End Design & Research Support:

Design user experiences from concept through to high-fidelity solutions, creating wireframes, prototypes, and detailed design specificationsSupport research activities by assisting with study planning, participant engagement, and synthesis of findings into design directionsTranslate research insights (from research team) into tangible design concepts and user flowsBridge research findings with implementation, working closely with the UI/Design System expert to ensure designs are feasible and aligned with technical constraints

Cross-Functional Collaboration & Design Integration:

Partner with the UI/Design System expert to balance exploratory thinking with technical feasibility, helping to broaden design thinking during early phasesFacilitate design discussions and workshops with stakeholders to explore possibilities and validate direction

Design Quality & Documentation:

Ensure design outputs meet quality standards and are well-documented for handoff to development teamsContribute to design critiques and reviews, providing constructive feedback to elevate team outputMaintain clear documentation of design decisions, rationale, and evolution throughout the project lifecycle

Knowledge

Strong understanding of user-centred design principles and how research informs design decisionsFamiliarity with qualitative and quantitative research methods and how to apply insights practicallyExperience working within B2B environments, preferably SaaS or industrial/enterprise softwareUnderstanding of design systems and how to work within technical constraints while maintaining user focus

Skills

Ability to translate complex technical concepts and adapt communication style for different audiences Excellent organisational skills with attention to detail in documentation and processStrong written and oral communication of ideas and conceptsProven ability to design end-to-end experiences from discovery through to detailed UI designStrong facilitation and collaboration skills with ability to work independently and drive projects forwardAbility to operate comfortably in ambiguity and navigate discovery phases with openness to iterationExcellent at translating abstract research findings into concrete design solutionsStrong communication skills with ability to adapt approach for different audiences (researchers, technical designers, stakeholders)Comfortable challenging assumptions respectfully and broadening conversations when needed.

Experience

Extensive experience in product or UX design across the full design processDemonstrated experience supporting research activities and translating insights into designTrack record of working successfully with cross-functional teams in collaborative environmentsExperience working alongside both research specialists and technical designersProven ability to work autonomously and make sound design decisions with minimal oversightPortfolio demonstrating end-to-end design work from discovery through to implementation

Qualifications

Degree in Design, Psychology, Business, Human-Computer Interaction (HCI), or related field is desirableAdaptability to thrive in a fast-paced, dynamic environment. Desirable qualifications include: certifications in design thinking or ux

At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.