Sales and Marketing Administrator

StoneSet Permeable Paving is seeking a Sales and Marketing Administrator in Sydney, Australia. The role involves sales support, customer service, and executing marketing strategies, including social media management and SEO. Candidates should be proactive, organized, and possess good communication skills. Experience in marketing and social media is preferred. The position offers opportunities for growth within a collaborative team focused on sustainability and innovation.
StoneSet Permeable Paving is a trusted Australian brand with over 16 years of experience in delivering innovative, environmentally friendly, and durable resin-bound stone paving solutions.

As we continue to grow and bring social media and SEO management in-house, we are seeking a proactive and enthusiastic Sales and Marketing Administrator to join our dynamic team of 10+ members.

About the Role

This is a versatile role that blends sales support, marketing, and administrative duties. You’ll be the first point of contact for initial sales inquiries, ensuring exceptional customer care, while also playing a key role in executing marketing strategies to drive the business forward.

Key Responsibilities:
• Respond to inbound sales and customer service inquiries promptly, ensuring a world-class customer experience.
• Support Account Managers with quotes, order processing, and tracking deliveries.
• Coordinate site inspections and manage customer inquiries.
• Publish pre-written posts across platforms such as LinkedIn, YouTube, Instagram, and Facebook.
• Generate and schedule engaging social media content.
• Have knowledge about SEO and work to enhance online visibility and performance.
• Collaborate with the team to execute campaigns and improve sales processes.
• Collect and manage content from installers for social media and marketing purposes.
• Perform data entry and maintain accurate sales metrics and key data.
• Have a good basic knowledge of video editing.

About You

We’re looking for someone who is positive, hard-working, and passionate about being part of a culture that drives the business forward.

Qualifications and Experience:
• A proactive attitude and eagerness to grow in a fast-paced, exciting industry.
• Excellent phone manner and communication skills (in person, over the phone, and in writing).
• Highly organized with a keen eye for detail, able to manage time-sensitive and high-value tasks.
• Some training or experience in marketing, social media management, and SEO is a plus.
• Familiarity with tools like Blaze or a willingness to learn AI platforms for content creation.
• Resilient, tenacious, and comfortable working in a dynamic environment.

What We Offer:
• The opportunity to work with innovative technologies and tools.
• A supportive and collaborative team environment.
• Room to grow and develop your skills in sales and marketing within a trusted Australian brand.
• The chance to be part of a company that values sustainability and innovation.
How to Apply

If this sounds like the role for you, we’d love to hear from you! Please send your resume and a brief cover letter to tori@stoneset.com.au

Join us at StoneSet Permeable Paving and be part of a team that’s shaping the future of resin-bound paving in Australia and the world.