Product Lead Digital Product Management

Humana Inc. is seeking a Product Lead for Digital Product Management in Green Bay, WI. This role focuses on enhancing the digital shopping experience in healthcare, driving innovative product solutions, and collaborating with cross-functional teams. Candidates should have experience in agile product management, particularly in health insurance, and possess strong communication and leadership skills. The position allows for remote work with specific internet requirements.
Job InformationHumanaProduct Lead, Digital Product ManagementinGreen BayWisconsinDescriptionHealthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Humana, we want to help people everywhere, including our associates, lead their best lives. We're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.ResponsibilitiesHumana is seeking an accomplished, customer obsessed and results oriented Product Manager to manage and grow our Digital presence. This role will be responsible for transforming the current Shopping experience, focusing on awareness, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. S/he will champion a startup mindset and promote agile ways of working to design, develop and deliver differentiated experiences for our customers.The ideal candidate is a collaborative, product-oriented team player comfortable working in a fast-paced environment. S/he must be a strong communicator, comfortable working with internal stakeholders of all organizational levels.ResponsibilitiesEmploy empathy and design thinking to define scalable product solutions by deep knowledge of internal and external customers digital learning and education habitsTakes a digital first approach to education and understands that digital can be one of many touchpoints in the user journeyEncourage adaptability informed by emerging solutions, industry trends and changing customer needsDrives prioritization of research to identify pain points and solutionsPartner with cross functional teams to define, develop and deliver differentiated digitally enabled sales experiencesEnables business partners, including Sales, Marketing and Journey leaders to take ownership over content and conversion experimentsEstablish product direction and roadmaps, informed by customer and business needs, partnering with stakeholders across the organization to drive alignmentAligns product priorities to a broader product portfolio roadmapManages and prioritizes a backlog for both Design and EngineeringFostering a strong agile discipline and inspiring teams to continuously improve delivery through key agile metricsPartner with technology to influence end state architecture that drive secure, resilient and scalable technology solutionsRole Essentials4 years of agile product management experience, preferably with health insurance products4 years of experience translation strategy and analysis into consumer facing digital productsProven track record of managing all aspects of a product throughout its lifecycle from concept to deliveryDeep expertise in one or more areas (sales, marketing, design thinking, human centered design, agile product development) with a broad set of complementary capabilitiesExperience with Content Management, A/B testing and digital acquisition toolsCollaborative and goal-focusedHigh sense of accountability and strong problem-solving skillsExcellent written and verbal communication skillsStrong interpersonal and leadership skills to influence across the organizationWAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.Role DesirablesExperience with healthcare and/or insurance productsPassion for making a difference in healthcareMBA or Master's degreeHumana, a Fortune 60 Healthcare CompanyHumana is a Fortune 60 healthcare company with a history of successful innovation and reinvention, with over 50 years as a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business and culture. We're not just a health insurance company: our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.If progressed to offer, you will be required to:Provide proof of full vaccination or commit to testing protocols*OR  *Provide proof of applicable exemption including any required supporting documentation​​Medical, religious, state and remote-only work exemptions are available.#LI-RemoteScheduled Weekly Hours40