Learning Design Manager

Humana Inc. is seeking a Learning Design Manager in Green Bay, WI. This role involves applying instructional design and adult learning theories to address knowledge gaps, analyzing and organizing content, and developing training materials. The manager will lead a team of Instructional Designers, collaborate across departments, and assess training effectiveness. Candidates should have a Bachelor's degree, 6+ years of technical experience, and 2+ years in leadership, preferably in a consumer-centric or healthcare setting. A Master's degree is preferred.
DescriptionThe Manager, Learning Design uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Manager, Learning Design works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.ResponsibilitiesThe Manager, Learning Design analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to the Instructional Designers and Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department. Manages team of Instructional Designers, providing coaching, developing, task assignments and overall administrative functions of a Manager.Required QualificationsBachelor's Degree6 or more years of technical experience2 or more years of people leadership experience responsible for coaching and developing teamsPrior experience working in a consumer-centric company leading the learning function or related functionPrior demonstrated capability leading teams and developing and maintaining a dynamic and high-performing team culture.Progressive business and financial analytics experience with a focus on learning strategies and adult learning theoriesMust be passionate about contributing to an organization focused on continuously improving consumer experiencesPreferred QualificationsMaster's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.Work experience in a health care and / or Insurance settingHealth Insurance license (or able to obtain one within the first 90 days in the role)Additional InformationWhy Humana?At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:Work-Life BalanceGenerous PTO packageHealth benefits effective day 1Annual Incentive Plan401K - Company matchWell-being programPaid Volunteer Time OffStudent Loan RefinancingIf you share our passion for helping people, we likely have the right place for you at Humana!Work-At-Home RequirementsTo ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipAssociates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.Interview Format :As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.Social Security TaskAlert : Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana's secure website.At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what's happening around our organization in the changing world of healthcare.*This is a remote position.#LI-Remote#LI-CB2Scheduled Weekly Hours40Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.