Mobile Service Technician, Vancouver, BC

Lucid Motors is seeking a Mobile Service Technician in Vancouver, BC, responsible for diagnosing, maintaining, and repairing electric vehicles. The role requires strong technical skills, effective communication, and the ability to document customer interactions. Candidates should have knowledge of high and low voltage systems and experience in luxury auto repair. This position allows for remote work to support the mobile service team.
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Notice regarding COVID-19 protocols
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.

Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.

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The Role:
• Diagnose, maintain, and repair Lucid Motors vehicles
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.)
• Follow correct repair order documentation procedures, i.e. The Three C's
• Creatively solve problems and think quickly in a busy, fast-paced environment
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Have a passion for sustainable transportation and changing the automotive industryQualifications:
• High School Diploma/GED or Relevant work experience
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Must possess a valid driver licenseAdvantageous Experiences:
• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Previous experience with EV diagnosis and repair
• Previous OEM Master Technician Certification
• ASE Certification(s)