Fish & Wildlife Information Specl I

The Commonwealth of Kentucky is hiring a Fish & Wildlife Information Specialist I in Frankfort, KY. This full-time position involves customer service, responding to public inquiries about wildlife and fishing regulations, processing licenses, and managing information dissemination. Candidates should have strong communication skills and a background in customer service. The role offers a salary between $34,673.04 and $52,010.40 annually, with various employee benefits.
Advertisement Closes

6/18/2025 (8:00 PM EDT)

25-03334

Fish & Wildlife Information Specl I

Pay Grade12

Salary

$34,673.04 - $52,010.40 Annually

Employment Type

EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency

Tourism, Arts, & Heritage Cabinet Kentucky Fish and Wildlife Resources

Location

Kentucky Department of Fish and WildlifeResources
1 Sportsman's Lane
Frankfort, KY 40601 USA

Description

Would you like to work with people who are dedicated to conserving the Commonwealth's Fish and WildlifeResources? Do you want to be part of an agency that provides opportunities for everyone to enjoy the outdoorsby fishing, hunting, boating, recreational shooting, wildlife watching or related activities in Kentucky? Joinus in the exciting, innovative, and rewarding environment of the Kentucky Department of Fish and WildlifeResources (KDFWR).

We are seeking a self-motivated, detail-oriented person with a passion for making a difference in theCommonwealth of Kentucky!

The selected candidate will work as an integral part of the Information and Education Division working in thedivision's Information Center.

Responsibilities include, but are not limited to, the following:
• Respond directly to telephone calls, emails, and other communication from the public.
• Research, interpret, and explain information regarding hunting, fishing, trapping, boating, wildlifeand fisheries management, and related topics.
• Issue disability authorization cards for the disability license.
• Duties would include sending denialand incorrect information letters to the customer requesting authorization card.
• Issue various commercial hunting and/or fishing licenses.
• Process online payments and subscriptions for the Kentucky Afield magazine and provide exceptionalcustomer service.
• Assist in the dissemination of agency informational materials to the public in response to requests.
• Assist with the distribution of departmental information and Kentucky Afield magazine subscriptions andrenewals.
• Assist with mass electronic and traditional mailings, agency-wide data entry projects, and themanagement of the statewide Hunter and Boater Education programs when needed.
• Assist with the management of the agency's print publication inventory.
• Routinely monitor the agency's website.
• Other duties as assigned.
Preferred Skills and Abilities include, but are not limited to, the following:
• Candidates should have a strong background in customer service and communication.
• Candidates familiar with hunting, fishing, boating, wildlife and fisheries management and relatedtopics will be given strong consideration.
• Candidates should also have experience with Microsoft Office.
• Fluency in Spanish is not required but will be considered in the hiring process.
We offer a great package of EMPLOYEE and FAMILY-FRIENDLY BENEFITS, including:
• A 37.50-hour work week (with occasional overtime required)
• Paid time off (Sick and Vacation) plus paid holidays
• Overtime and compensatory time
• Affordable Health Insurance with optional Health Reimbursement Account
• Life insurance
• Retirement
• Wellness incentives program
• Training and career development Opportunities
• Optional Deferred Compensation program (401K)
• Employee discounts on electronics, health & wellness, retail, travel/events/entertainment, andservices/education.

Minimum Requirements

EDUCATION:Graduate of a college or university with a bachelor's degree in graphic arts, communications, art, journalism, public relations, English, biological sciences or a related field.

EXPERIENCE, TRAINING, OR SKILLS:NONE

Substitute EDUCATION for EXPERIENCE:NONE

Substitute EXPERIENCE for EDUCATION:Experience in painting, sculpting, photography or other fine art illustration or depiction of wildlife or nature-related topics; computer-generated design and graphic illustration of wildlife-related publications or exhibits; feature or news style writing for publications that address the hunting and fishing sports, wildlife-associated recreation, or fisheries and wildlife management, or experience in customer relations and informational services will substitute on a year-for-year basis for required education.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE

Working Conditions

Generally located in a normal office setting with frequent trips to the field or other facilities for research, planning, interviews and photography for magazine articles, and on-site evaluation, photo documentation, sketching, design, construction, revision and maintenance work for exhibits and displays.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Giovanna Iaffaldano at Giovanna.Iaffaldano@ky.gov

An Equal Opportunity Employer M/F/D