Energy Customer Care & Enrollment Advocate

American Electric Power is hiring a Customer Service Representative in Columbus, OH, to assist residential customers with energy supply services. The role requires a high school diploma and at least two years of customer service experience. Familiarity with Microsoft Office and troubleshooting skills are beneficial. The position is full-time with a pay range of $16.04 to $20.06 per hour, and relocation may be necessary.
American Electric Power is seeking a Customer Service Representative based in Columbus, Ohio. This role involves handling inbound calls from residential customers, facilitating their understanding of energy supply services, and acting as a liaison between various departments. Candidates should possess a high school diploma and have at least two years of customer service experience. Familiarity with Microsoft Office and troubleshooting skills in energy services will be advantageous. The compensation range is $16.04 to $20.06 per hour, and candidates may need to relocate based on staffing needs.