Disaster Preparedness and Emergency Response Plan (DPER) Program Analyst for Clinical and Quality Improvement (CQI) Unit- San Francisco Human Services Agency (2917) (133222)

2 Months ago

San Francisco, California, United States

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Job Description

The City and County of San Francisco is seeking a Disaster Preparedness and Emergency Response Plan (DPER) Program Analyst for the Clinical and Quality Improvement Unit. The role involves developing policies for disaster preparedness, coordinating emergency response efforts, and ensuring ADA accommodations for clients and employees. The position requires collaboration with various stakeholders and includes training, evaluation, and continuous improvement of DPER plans over a three-year project.
Under general direction, this Disaster Preparedness and Emergency Response Plan (DPER) Program Analyst will act as the Department of Disability and Aging Services’ (DAS) Disaster Preparedness and Emergency Response (DPER) Coordinator to facilitate efforts in developing policies and procedures for disaster preparedness, and streamlining the process of DPER activation in time of emergency response. The incumbent will assess, implement and evaluate DAS programmatic DPER Plan in partnership with HSA DPER and other City stakeholders.

This three (3) year project consists of two (2) primary functions, which include: Disaster Preparedness and Emergency Response planning, implementation and evaluation for both DAS employees and clients; and ADA accommodation to DAS services, including preparation for disaster and emergency events.

Essential duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

A) Disaster Preparedness and Emergency Response (DPER) for DAS clients and employees
• Develop policies and procedures regarding DPER that are in alignment with key indicators and expectations from HSA DPER, DPH, DEM and other local jurisdictions, state and federal mandates.
• Involve all DAS programs in the development of committees and working groups, as they relate to disaster and emergency event planning.
• Develop, implement, and evaluate timely and effective communication processes, as they relate to wellness outreach during disaster and emergency events.
• Partner with HSA DPER and DAS Programs in updating the Emergency Manual and operationalizing the requirements.
• Develop organizational tool that streamlines and coordinates community wellness outreach efforts with existing resources to prevent duplication of efforts and target the most vulnerable population affected by the disaster and emergency event.
• Create a workflow that would lead to improvement of data collection and data-sharing infrastructure between DAS programs.
• Monitor and evaluate program efforts and projects for continuous quality improvement.
• Coordinate trainings and access to resources with Community Based Organizations (CBO) in promoting health and safety of the most vulnerable populations.

B) ADA Accommodations: Access and Functional Needs of DAS Consumer, both by direct care staff (IHSS, APS, PG/PC) and vendors/Community Based Organizations (CBO)
• Provide guidance to DAS employees regarding issues relating to disabilities and accommodations.
• Evaluate requests for accommodations and services based on the needs of the clients, staff, and visitors.
• Develop a new work process and documentation system that would facilitate State and Local mandates/requirements related to accommodations provided to the public and consumers.
• Facilitate training and recruitment of ADA liaisons, in partnership with other city agencies and departments.
• Assess buildings for Structural ADA Accommodations for compliance and advocate for need modifications, in partnership with other city agencies and departments.
• Recruit and assemble a team of ADA Liaisons, made up of one or more representatives, from each DAS program to discuss and address ADA Accommodation needs within DAS and their respective programs.
• Conduct quarterly meetings to address ADA accommodations, complaints, and issues on the program level as part of the assessment, implementation and evaluation of this special project.
• Evaluate and align existing departmental grievance process with existing and emerging citywide mandates, as they relate to disabilities and accommodations.

City And County Of San Francisco


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