Director of Transportation Services

The City of Tuscaloosa is seeking a Director of Transportation Services to lead and manage fleet maintenance and traffic systems for the Public Works Department. Responsibilities include supervising staff, developing maintenance plans, overseeing projects, and implementing quality control strategies. The role requires problem-solving skills to enhance operational efficiency and service delivery, while fostering a culture of customer service and accountability.
The purpose of this classification is to provide leadership and perform managerial, administrative, and technical/specialized work functions associated with planning, developing, organizing, overseeing, and implementing an efficient and economical fleet maintenance and traffic systems for the Public Works Department.

The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification but are determined by the normal requirements for the particular position.

Supports and assists the Executive Director of Public Works with the execution of necessary management efforts to achieve immediate, mid-range, and long-term goals set for the Department of Public Works consistent with the Mission, Standard of Excellence, and Core Values set forth for the Organization.

Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.

Mentors, coaches, and trains direct and indirect staff reports as necessary to ensure that they have the necessary personal skills to meet or exceed the expectations of their work responsibilities. Where necessary, identifies outside services to support these efforts.

Oversees and organizes departmental projects and workload; assigns work; develops employee work schedules to provide adequate coverage; monitors and reviews status of work activities and plans.

Develops and maintains a comprehensive citywide equipment replacement program to include transition strategy and cost profile.

Develops and maintains a comprehensive preventive maintenance plan for traffic signal maintenance, operational practices for parking control, policy, and practices for animal control.

Develops and implements a comprehensive Divisional Quality Control Plan complete with strategies to ensure customer needs are met, stakeholder feedback is incorporated, immediate and long-range adjustments are accounted for.

Utilizes proficient problem-solving skills that identifies the problem, develops, and analyzes possible solutions, and implements the best course of action to improve efficiency and effectiveness of operations and delivery of Division services.

Develops and implements divisional immediate and long-range plans for operation and maintenance of transportation systems and fleet services operations.

Plans and provides recommendation for equipment and supplies; reviews and/or prepares requests and bid specifications for materials, equipment, and construction activities.

Reviews and updates technology plans, goals, equipment, and software services; coordinates with other departments’ staff to evaluate new products and services.

Develops and maintains strategic plan(s) for staffing, operational practices and policies, and service relationships to meet present operational objectives and forecasted needs.

Develops and fosters a cultural workspace that reflects a commitment to excellent customer service, accountability of performance, positive shared responsibility, and mental and physical well-being for all.

Develops and maintains public relations policies, processes, and practices that educates and informs the citizenry, business communities, and all other stakeholders of services provided, and ensuring that the delivery of such services meet customer expectations with the highest standard of excellence.

Follows Federal, State, and Local regulations and guidelines in planning and implementation of all aspects of Transportation Services divisional operations.

Develops and maintains strategic plan(s) for staffing, operational practices and policies, and service relationships to meet present operational objectives and forecasted needs.

Develops and maintains strategic plan(s) for equipment and material needs of repair, replacement, additions, and retirements to meet present and forecasted divisional expectations.

Serves as liaison between City Officials, City Departments, Citizens, Businesses, and all other Stakeholders in Transportation Services operations.

Supports Communication Department with any information needs for public awareness, education, alerts, service schedules, and media interactions.

Reviews annual budget, monitors expenditures, revises as necessary. Prepares recommendation for upcoming budget cycles that include adjustment to support operational expectations.

Attends meetings, workshops, and training sessions.

Must accomplish the essential functions of the job, with or without reasonable accommodation, in a timely manner.

Must meet regular attendance requirements.

Must be able to maintain good interpersonal relationships with staff, co-workers, and managers.

Performs other related duties as required.

Bachelor’s degree in Civil Engineering or related field is required, PE preferred; to include at least five (5) years of progressively responsible experience in construction operations management, infrastructure maintenance and process management, or a related field; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job. Supervisory experience required. Must possess and maintain a valid Alabama driver's license.

The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position.

PHYSICAL REQUIREMENTS: Must be able to operate a variety of machinery and automated office equipment including a computer, printer, calculator, copiers, facsimile machines, telephone, radio communications equipment, and related equipment, pager, etc. Physical demand requirements are at levels of those for light work.

DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include maps, directories, ordinances, maintenance manuals, procedural manuals, and operational manuals.

INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange personnel, legal, financial, and technical information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public, the Mayor, City Council, and State/Federal regulatory officials.

LANGUAGE ABILITY: Requires ability to read a variety of technical, legal, financial, and personnel documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.

INTELLIGENCE: Requires the ability to learn and understand complex legal, personnel-related, and operational principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.

NUMERICAL APTITUDE: Requires the ability to add and subtract, multiply and divide, calculate decimals and percentages; and determine time and weight.

FORM/SPATIAL APTITUDE: Requires the ability to visually inspect items for proper length, width, and shape using job related equipment which includes scales and standard measuring devices.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using job-related equipment and to operate a motor vehicle.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, machinery, sanitary collection equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities. Must have average levels of eye/hand/foot coordination.

COLOR DIFFERENTIATION: May require the ability to discern color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with and relate to people beyond giving and receiving instructions. Must be able to adapt to and perform under moderate stress when confronted with an emergency.

PHYSICAL COMMUNICATION: Requires the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.