Customer Project Manager - Cloud HealthSuite Imaging

Lensa seeks a Customer Project Manager for Philips in Baltimore, MD, to oversee RIS/PACS Cloud implementation projects in Radiology Informatics. Responsibilities include project planning, risk management, stakeholder communication, and leadership. Candidates should have a Bachelor's degree, 5 years of project management experience, preferably in healthcare IT, and AWS certification. The role requires travel up to 30% and is office-based, requiring in-person attendance at least 3 days a week.
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As the Customer Project Manager supporting Radiology Informatics, leveraging your cloud expertise to optimize solutions, you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS Full/Cloud implementation projects in an Imaging Informatics environment.

Your Role

Project Management:
• End-to-End Project Planning : Manage projects across the full O2C to Req2Res lifecycle, leveraging various resources (R&D, Product Management, Solutions Architects, etc.), and tools to define project scope, plans, deliverables, milestones, and governance.
• Risk Management & Mitigation : Analyze project data to identify delivery risks and implement strategies to minimize their impact on timelines and objectives.

Stakeholder & Communication Management
• Effective Stakeholder Communication : Consistently communicate with all stakeholders, including C-suite executives, tailoring the communication style and detail level to suit the audience and ensure transparent knowledge sharing.
• Customer Satisfaction & Change Management : Focus on maintaining customer satisfaction by balancing project scope, aligning decisions with customer objectives, and guiding them through the change management process from on-prem to Cloud, ensuring successful user adoption.

Leadership & Issue Resolution
• Leadership & Issue Resolution : Oversee project teams, providing operational guidance and expert resolution of issues, managing escalations, and ensuring that customer and Philips’ objectives are met.

You're The Right Fit If
• Bachelors degree in Computer Science, Engineering, Business and a minimum 5 years of specific project or program management experience in On-Prem to Cloud transformation projects.. Healthcare IT experience is preferable.
• AWS Cloud Certified Practitioner preferred.
• Leverage knowledge of AWS cloud technologies to optimize cloud solutions for performance, cost-effectiveness, and security.
• Proven track record of successful Cloud project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams
• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
• Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level
• Must be willing to travel up to 30% anywhere in the United States
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.
• Learn more about our business .
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $106,875 to $171,000.

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $112,500 to $180,000.

The pay range for this position in AK, DE, MD, NY, RI, or WA is $118,125 to $189,000.

The pay range for this position in CA, CT, DC, MA, or NJ is $126,000 to $201,600.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran