Communication Technician - Narrowband

RFI Technology Solutions is seeking a Communication Technician - Narrowband in Kilsyth, VIC. The role involves supporting, testing, and maintaining Narrowband communication systems, including RF equipment installations and troubleshooting. Candidates should have over 5 years of RF field service experience, strong RF knowledge, and be willing to travel for fieldwork. The position offers a supportive team environment and opportunities for professional growth.
Communication Technician - Narrowband

About RFI

RFI is a global technology solutions company specialising in wireless coverage and solar power. We develop, manufacture, and distribute high-performance wireless products, including antenna systems, rebroadcast equipment, power systems, and cabling solutions. Recognised as a market leader, we offer the best products backed by outstanding technical support.

About the Role

We are seeking an experienced Communication Technician – Narrowband to join our team at Kilsyth, VIC. This role is critical in supporting, testing, and maintaining Narrowband communication systems, ensuring seamless operations for our customers. You will work hands-on with RF equipment, installations, system troubleshooting, and field deployments.

Key Responsibilities
• System Support & Maintenance – Provide technical support for Narrowband communication systems, including troubleshooting and repairs.
• Field Installations & Testing – Conduct site visits, equipment installations, configurations, testing, and commissioning.
• Fault Finding & Troubleshooting – Perform diagnostics and repairs to ensure optimal system performance.
• Product Support & Customer Training – Assist customers and sales teams with product knowledge, ensuring smooth system operation.
• Project & Tender Support – Contribute to quotes, tenders, and technical documentation for Narrowband solutions.
• Compliance & Documentation – Ensure all installations and system integrations meet industry standards and are well documented.

Qualifications & Experience
• 5+ years’ experience in RF field services, preferably in Narrowband communications.
• Strong knowledge of RF principles, two-way radio systems, and multi-coupling antenna systems.
• Hands-on experience with RF system testing, configuration, and troubleshooting.
• Willingness to travel for field work (domestic and international).
• Experience working on RF system design, bid/quote preparation, and project delivery.
• Familiarity with RF propagation tools or engineering software is an advantage.

Highly regarded:
• Experience with AM/FM/DAB+ rebroadcast and/or VHF, UHF Radio systems such as DMR, P25 and TETRA systems
• Experience with leaky feeder systems and familiar with tunnel environments
• Experience with fibre technologies and familiar with IT Networks, TCP/IP, SNMP etc

Skills & Attributes
• Strong problem-solving and troubleshooting skills.
• Ability to work collaboratively with sales teams, customers, and technical teams.
• Well-organised, able to manage multiple projects effectively.
• Results-driven, with a proactive approach to technical challenges.

What We Offer
• Supportive team environment with opportunities for professional growth.
• Work-life balance perks, including birthday leave and wellbeing programs.
• A role where your expertise in Narrowband communication makes a real impact.

If you’re a skilled Narrowband Communication Technician looking for your next challenge, we’d love to hear from you!