Avionic/Mechanical Technical Representative - Customer Response Center (Rotation)

Bombardier is seeking an Avionic/Mechanical Technical Representative for their Customer Response Center in Quebec, Canada. The role involves supporting Business Aircraft customers, troubleshooting aircraft systems, and preparing technical reports. Candidates should have a College Diploma in Aircraft Maintenance, ten years of experience, and strong communication skills in English and French. The position requires rotational shifts and occasional off-site assignments. Bombardier promotes flexible work policies.
When applicable, Bombardier promotes flexible and hybrid work policies.






Why join us?





At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.



Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.





Bombardier’s Benefits Program





With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more) Competitive base salary Retirement savings plan Employee Assistance Program Tele Health Program

What are your contributions to the team?



Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
Prepare accurate, complete and concise technical reports and correspondence.
Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.


How to thrive in this role?



You have a College Diploma in Aircraft Maintenance (Avionics/Mechanics).
You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express. However, candidates with avionics/mechanics technical knowledge on other Bombardier products will also be considered.
You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
You are customer focused and have strong English and French communication skills (spoken and written).
An AME license or equivalent is an asset.
You must be available for off-site assignments at short notice (10%).
You are comfortable using MS Office Programs.
You are available to work days, evenings, nights and weekends on rotation. (5 Days On, 5 Days Off, 4 Days On, 5 Days Off, 5 Days On, 4 Days Off)
You are able to work 11 Hour Shifts.
Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.



Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.



Job Avionic/Mechanical Technical Representative - Customer Response Center (Rotation)

Primary Location Completion Center

Organization Aerospace Canada

Shift Rotational

Employee Status Regular

Requisition 12199 Avionic/Mechanical Technical Representative - Customer Response Center (Rotation)