Administrative Specialist II - Energy Office

The Delaware Department of Natural Resources and Environmental Control is hiring an Administrative Specialist II for its Energy Office in Dover, DE. This role involves providing administrative support, managing office tasks, customer service, and implementing process improvements. Key responsibilities include document preparation, meeting scheduling, data management, and liaising with the public. Candidates need relevant experience in office coordination, document processing, and using software for data management.
Introduction

The Division of Climate, Coastal and Energy supports renewable energy and energy efficiency policies and programs that help promote clean energy and reduce energy use and their impact on our climate and the state’s environment and public health. for more information about the Division of Climate, Coastal & Energy.

Summary Statement

This position provides administrative support and office management to the DNREC State Energy Office in the Division of Climate, Coastal and Energy. Essential functions of the position include providing customer service, leading and implementing improvements to administrative processes, document preparations, timekeeping, file organization and management, tracking, scheduling meetings and events, and contributing to a team-focused workplace. This position provides administrative support to multiple energy-focused programs and serves as Timekeeper and Archive Records Officer for the Section.

Essential Functions
• Applies agency laws, rules, regulations, policies, and procedures in maintaining and processing agency information.
• Creates official agency word processing documents; creates and maintains agency databases typically using Access or similar software packages; creates and maintains spreadsheets; creates original presentations using software packages.
• Serves as a liaison with the public, clients, agency staff, and others to exchange information and explain agency services, laws, rules, regulations, policies, and procedures.
• Assures effective coordination of operational functions.
• Establishes tracking and monitoring systems and conducts follow-up to ensure effective resolution of matters.
• Obtains, organizes, and drafts technical and administrative material necessary for public information or departmental use.
• Collects and compiles data to prepare reports and provide supporting documentation.
• Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.
• Maintains and controls data and/or filing systems to ensure effective, accurate, and easily retrievable documentation of operations, program, and project activities.
• May oversee or supervise lower-level employees.

Job Requirements

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas:
• One year experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow-up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.
• One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, interpreting information, and tracking and monitoring activities.
• One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.

Conditions of Hire

DNREC does not provide sponsorship for holders of H-1B Visas. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire's Form I-9 information to confirm that you are authorized to work in the U.S.

Benefits

To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)./

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. For education and training, list the name of educational provider, training course titles, and summary of course content.

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