Urban Cycling Service Professional

beBee Careers is seeking an Urban Cycling Service Professional in Bardi, Italy. The role involves delivering and repairing bicycles, assisting customers in-store, and providing excellent service. Candidates should have experience in customer-facing roles, strong communication skills in English and Italian, and a valid driver's license. The position emphasizes sustainable growth and professional development within a collaborative work environment.
About the Job
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This is an exciting opportunity to join our team as a skilled urban cycling professional. As a Swapper, you will play a vital role in ensuring that our customers receive excellent service and have a seamless experience with our bicycles. Your responsibilities will include driving around the city to deliver bicycles, repairing bikes on-site, and working in our store to assist customers.
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Your Key Responsibilities
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• Deliver bicycles to customers across the city;
• Repair bicycles on-site to ensure they are in good working condition;
• Work in our store to assist customers with collections, drop-offs, and answer their questions;
• Provide exceptional service to our customers to build trust and loyalty;
• Perform routine maintenance on our bicycles to prevent mechanical issues;
• Identify opportunities to increase basket value by offering relevant products to our customers.
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Your Profile
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To excel in this role, you will need:
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• Previous experience in customer-facing roles, ideally in retail or a similar environment;
• Excellent communication skills in both English and Italian;
• A strong affinity for bicycles and a willingness to learn about their mechanics;
• A valid driver's license and a clean driving record;
• Residence in or near Milan to facilitate easy access to the city center.
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About Us
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At our organization, we prioritize sustainable growth for our employees and provide opportunities for professional development within our company. We believe in creating a positive work environment that fosters collaboration, creativity, and innovation.