Team Manager - Call Center Operations

Sun King is seeking a Call Center Team Manager in Johannesburg, South Africa. The role involves coaching and motivating call center representatives, conducting quality assessments, and supporting training and mentoring processes. The position is full-time and does not require a degree.
Location: Johannesburg, South Africa

About the role:
We are searching for a dedicated, Call Center Team Manager who can coach and motivate call centre representatives as they receive calls from and to clients, and conduct quality assessment of our calls and all interaction points with our customers. The Call Center Team Manager will support call centre employees and assist in the training and mentoring process, ensuring that every agent is well prepared for their calls.

Job posting details for Team Manager - Call Center Operations at Sun King in South Africa. . ClimateTechList gathers 10,000+ job openings from over 579 climate tech companies and updates them daily.