Sustainable Operations Manager

The Sustainable Operations Manager at JLL will support clients' energy and sustainability goals, implementing strategies and programs to enhance performance across real estate operations. This remote position involves collaborating with teams, managing projects, and driving improvements in sustainability practices. While primarily remote, occasional travel or in-office presence may be required. The role emphasizes strategic implementation and integration of sustainability within various real estate functions.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.     In this role, you will work directly with a client’s sustainability team, supporting energy and sustainability goals, targets, and initiatives. As a member of the JLL Sustainable Operations team with a deep knowledge of the needs of our client’s program, you will ensure our sustainability and energy services are effectively and efficiently delivered.  You will act as an accelerator enabling our client to increase engagement across stakeholders, progress towards goals, and realize success with buildings performance. You will ensure program integration and implementation across business/functions throughout the real estate lifecycle to achieve scope of work delivery and goals. This role requires strategic implementation leadership and a programmatic approach to embed sustainability thinking and practices into real estate functional aspects (e.g., fit-outs, occupancy, maintenance, experience, etc.).     While a remote-based role, this position may require periodic travel and/or in-office presence as directed by the client.   What this job involves  Develop and execute energy and sustainability management strategy  Implement energy and sustainability programs to reach objectives  Drive operational performance improvements through the identification and implementation of opportunities to improve energy and sustainability performance across client portfolio  Identify and manage energy and sustainability projects, including ROI and ROM evaluations, to achieve objectives  Collaborate with other JLL energy managers to share best practices, develop case studies and other relevant program improvement opportunities  Engage with on-account leadership and JLL facility managers to provide advisory to all aspects of energy and sustainability management, initiatives, and opportunities.  Collaborate with other on-account Sustainable Operations team members to deliver holistic sustainability program and united approach to energy, water, and waste reduction Demonstrate robust communication, driving innovation, integration of feedback to remove roadblocks, and leverage opportunities  Leverage client tools and applicable in-house JLL tools and processes for problem-solving, and identify and secure alternative tools as needs arise  Coordinate with the account Sustainable Operations Program Lead for program consistencies, efficiencies, and best practice sharing  Work cross-functionally to achieve success with energy and sustainability initiatives aligned with the scope of work    Key responsibilities include:  Provide expertise in building energy efficiencies, load shifting strategies, and decarbonization  Lead the implementation and continuous improvement of energy reduction and sustainability initiatives across the client real estate portfolio, including development of relevant tactical plans and activities  Meet client energy reduction and sustainability objectives and relevant key performance indicators and ensure processes for monitoring and measuring performance are transparent and reported  Provide strategic direction and guidance on ways to effectively and efficiently implement sustainability and energy reduction services that meet client expectations, including leveraging supply chain partners, internal collaborations, and the broader JLL Sustainability Platform  Own, and improve upon, a multi-faceted energy efficiency and sustainability program  Establish strong working relationships with workstreams to deliver against KPI targets  Effectively network cross-functionally to collaborate with other JLL service lines on the account (technology, finance, projects, IFM, consultants, and procurement) to elevate the sustainability mission and objectives, and drive implementation where most organic within the business  With cross-functional view, effectively manage changes in partnership with stakeholders, which have the potential to impact sustainability objectives  Ensure success stories are tracked and communicated to ensure a high level of awareness and engagement is achieved with regard to the overall sustainability program and client’s success  Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are rolled out effectively  Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes  Own and develop stakeholder engagement  Manage delivery according to scope of work and schedule  Provide SME input and own program components (e.g., content development, maintenance) related to SME area  Be accountable to the Sustainable Operations Program Lead’s direction and team coordination    Sound like you? To apply you need to be/have:  Requirements – Essential   University Degree (Science, engineering, math, or related fields)  Strong understanding of building science and building energy reduction principles Technical understanding of common HVAC, electrical, mechanical, and building automation systems and their impact on sustainability goals  Advanced understanding of energy conservation measures  Strong ability to analyze corporate portfolio by benchmarking and reviewing utility data to drive sustainability measures   Ability to communicate difficult concepts and negotiate with others to adopt a different point of view  Ability to lead the technical support team to solve complex problems, plan and prioritize deadlines and think strategically to identify innovative solutions  Requirements – Desirable   Advanced understanding of Greenhouse Gas Emission scopes and reporting   Experienced with site walkthroughs to find conservation measures (e.g., ASHRAE Level 1 and 2), commissioning or retro-commissioning, and/or energy conservation programs   Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment   Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors   Specialized knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 50001 compliance.  Experience working with multifunctional team in order to drive results  Familiarity with energy procurement process and renewable energy options   Behavioral Competencies Inspire – We are humble, inclusive and energize people to follow our lead Win Together – We work across JLL to deliver the best solutions to our clients, community and planet Simplify – We move fast by reducing complexity and setting clear direction Be intentional – We are courageous, decisive, resilient and hold ourselves accountable Be future ready – We are curious, agile and resourceful to stay relevant and future-ready Estimated total compensation for this position: 110,000.00 – 121,000.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: Remote –Charleston, SC, Columbus, OH, Mesa, AZ, Philadelphia, PA, St. Louis, MO, Washington, DC Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. 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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.