Sr Salesforce Architect

Humana Inc. is seeking a Senior Salesforce Architect to transform its customer service application using Salesforce technologies and integration tools. The role involves technical planning, architecture development, and ensuring compatibility of services in a cloud computing environment. Candidates should have a Bachelor’s degree and over five years of experience in Salesforce Service Cloud. The position is based in Green Bay, WI, and is full-time.
DescriptionUsing Salesforce technologies, integration tools, and database principles, you will be part of the transformation of a customer service application in the insurance industry. You will be able to be an essential part of the transformation and innovation of Humana's customer service application. You also will be on a team of dedicated individuals who are passionate about what they do for Humana's customers both internally and externally.The Senior Cloud Architect leads the planning, design, and engineering of enterprise-level infrastructure and platforms related to cloud computing. The Senior Cloud Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.ResponsibilitiesThe Sr Salesforce Architect performs technical planning, architecture development and modification of specifications for cloud computing environments. Develops specifications specifically for Salesforce.com service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.Required QualificationsBachelor's degree5 or more years working in Salesforce Service Cloud (Lightning)5 or more years working in an enterprise environmentMust be passionate about contributing to an organization focused on continuously improving consumer experiencesSAFe Agile Methodology experience or equivalentPreferred QualificationsMulesoft experience a plusInsurance industry a plusAdditional InformationVisualize, specify, construct, and document the artifacts of the ApplicationSet the strategic direction for the Application. Ensure flexibility, usability, scalability, maintainability, and performanceCollaborate, consult and support for those involved in the domain, business, and IT spacesEvaluate, research, collaborate, envision a solution, estimate, document and champion requestsSupport, Lead, and Drive our DeliveryPartner with Product Manager, Product Owners, Directors, Assoc Directors, Managers, Scrum Masters, and the Architect communityEnsure domain has an architecture and adheres to itScheduled Weekly Hours40Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.