Service Technician - Solar

Positive Energy Solar is seeking a full-time Service Technician in Santa Fe, NM, to maintain and troubleshoot solar systems. The role involves problem-solving and collaboration within a team, reporting to the Service Manager. Responsibilities include managing service cases, maintaining equipment, and traveling to job sites. Candidates should possess strong communication skills and relevant experience in solar systems, along with a valid driver's license and tools.
Salary:
SOLAR SERVICE TECH JOB DESCRIPTION


POSITION OVERVIEW
Join our Positive Energy Service Team in their quest to keep the solar systems of northern NM up and running and generating clean energy. We are looking for a service technician based in the Santa Fe region. If you enjoy solving complex problems, troubleshooting electrical and solar equipment, and working in a collaborative team environment, this could be the perfect career for you. This full time position reports to the Service Manager and generally works Monday - Thursday with some flexibility in the hours. Positive Energy is an employee owned company, where you can work for YOUR company and share in the profits.


Responsibilities
Work safely and efficiently
Troubleshoot electrical equipment and solar equipment
Maintain updated Case Records in software program (NetSuite)
Set up data monitoring
Provide feedback to the Field Manager on quality issues identified on installations.
Prompt response to new service cases by coordinating with Case Manager and Customer
Provide updates on Service Cases to Service Manager
Maintain stock on the service truck and ensure it is always clean, serviceable and organized.
Plan materials needed for service calls; identify new products to solve technical issues.
Job duties may vary as necessary to best support the business.
Travel to job sites required.


Required Qualifications
Excellent communication skills
Computer skills
Highly Organized
Able to pass a background check
Maintain a valid driver's license, clean driving record, and insurance
Furnish your own basic set of electrical tools


Desired Qualifications
1-3 years of experience installing with a good foundation of all aspects related to solar systems
NEC Code knowledge
Residential Journeyman's License or eligible to sit for the ER1J exam within one year of hire
Education: Associates degree in electronics, PV, or electrical trades
NABCEP Installer Certification
Commercial Journeyman electrician license
Physical Requirements
Must be able to lift up to 60 pounds, climb ladders, squat, kneel, walk on uneven surfaces, work with hand tools, work full days outside in inclement weather.
Ability to work on a computer and at a desk for multiple hours during the day.