Senior Service Technician - Launch Team (DE)

Rivian is seeking a Senior Service Technician for its Launch Team to support pre-production vehicle builds and provide service support. The role requires 5+ years of automotive experience and 3+ years in EVs, with significant travel (60-70%) initially. Candidates should have strong diagnostics skills and a collaborative attitude. The position is remote, allowing for flexibility while contributing to Rivian's mission of building emissions-free vehicles.
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Responsibilities
• Initially helping support pre-production vehicle builds
• Travel to locations to support and help as needed until the local Service Center opens up
• Support cross functional teams and assist with pre-production vehicle builds
• Improve efficiency in service procedures without compromising quality and safety of the repair
• Support campaigns and containment initiatives
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Provide service support to the field to support the Service organization
• Go above and beyond for each and every customer

Qualifications
• Automotive Technology/Technician Degree or equivalent experience
• 5+ years of automotive experience
• 3+ years of EV experience
• OEM Certified Master Technician is a plus
• OEM Specific Technician Training is a plus
• Ability to drive non-commercial truck and trailer
• Ability to travel as needed
• Must possess a valid driver’s license, and have a clean driving record
• Experience working in start-up environments
• Knowledge of EV Powertrains and HV systems
• Strong diagnostics experience
• Strong written and communications skills
• Strong organization skills with attention to detail
• Initially 60-70% travel until a Service Center opens nearby

#LI-Remote

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

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