Public Transportation Driver for the Town of Granby

The Town of Granby is hiring a part-time Public Transportation Driver for their new shared ride service, Granby Connect. Responsibilities include safely operating an 8-passenger van or 12-passenger minibus, providing excellent customer service, and ensuring timely transportation within the town. The driver will respond to ride requests via a mobile app and must maintain professionalism while interacting with passengers. This role requires local service area navigation and adherence to safety regulations.
The Town of Granby is excited to announce Granby Connect, a public, shared ride service for our town. The pilot has ended and we will begin 7-day a week service the week of June 23rd. We are seeking a reliable and customer-oriented Public Transportation Driver to join our team. As a driver, you will be responsible for safely operating either a 8-passenger van or a 12-passenger minibus, while providing excellent service to passengers. Your primary goal will be to ensure safe, timely, and efficient transportation, following traffic regulations and Town of Granby policies.

Come be a part of the fun and innovative program for the Town!

This is a part-time role, working 2-4 shifts per week.

A CDL Is not required.

Public Transportation Driver

This position provides reliable and safe transportation solutions for residents and tourists in Granby. This includes the operation of a minibus or similar passenger vehicle within the 7- mile Granby local service area. A mobile app will enable the driver to receive drive requests and ensure efficient, safe, and timely transportation.

Our Public Transportation Driver represents the Town of Granby and must behave in a positive and professional manner at all times.

ESSENTIAL DUTIES AND RESPONSIBLITIES

VEHICLE OPERATION

As directed by Assistant Town Manager and aligned with Streets Department priorities, the part-time public transportation driver will safely and efficiently provide on-demand, shared transportation within the Town of Granby. This will connect the various neighborhoods within Granby to one another and to the downtown corridor.
Operate Town of Granby owned 8-passenger minivan or 12-passenger minibusNavigate roads within the Town of Granby designated service area, providing a safe trip even during adverse weather conditions.Conduct pre-trip and post-trip inspections of vehicles, reporting any maintenance issues promptly and ensuring the van interior and exterior is clean and ready for passengers.Operate vehicle in an environmentally responsible manner by minimizing fuel consumption and emissions whenever possible.

RIDE DISPATCH

As directed by the Downtowner Mobile Application, the driver will respond to requests for transportation. The ride pick-up and drop-off location must occur within the Town of Granby designated service area.
Accept ride requests, follow routing instructions, and manage trips efficiently.Ensure all rides start and end within the designated service area as outlined in program guidelines.Communicate with town staff to resolve route or passenger concerns. Transportation will not be provided for an unaccompanied child under 12-years of age or for anyone who is visibly under the influence of drugs or alcohol.

EXCEPTIONAL PASSENGER SERVICE

Public Transportation Drivers represent the Town in all interactions.
Greet passengers warmly, assist with boarding, and provide a comfortable ride experience.Provide clear communication regarding estimated times of arrival, route updates, or delays.Assist passengers with mobility needs or luggage as required and appropriate.Monitor passenger behavior and address any concerns or issues, always maintaining professionalism.

SAFETY and COMPLIANCE

The safety of our driver and of the passengers is the most important aspect of this work.
Follow all traffic laws and comply with the Town of Granby safety policies, making sure passengers adhere to all rules including seatbelt use.Monitor traffic and road conditions, reporting hazards or delays to dispatch.Follow all operational protocols as outlined by the Town of Granby and as communicated during Defensive Driving training.Participate in safety training and skill development opportunities to improve the safety and quality of the rides.

REQUIRED KNOWLEDGE AND ABILITIES
Excellent communication and interpersonal skills.Strong knowledge of local traffic laws and regulations.Ability to handle stressful situations calmly and professionally.Ability to work independently and follow detailed instructions.Ability to work with minimal supervision and in cooperation with a team.

EDUCATION, TRAINING, AND EXPERIENCE
Possession of a valid Colorado driver's license with a clean driving record. Motor Vehicle Report will be requested prior to start date. A CDL is NOT required.Previous experience in public transportation or customer service is helpful.Knowledge of the local area is preferred but not required.A Town of Granby vehicle will be provided.