Engineering Support Technician

Stonhard Canada is hiring an Engineering Support Technician for their Whitby office. The role involves providing technical support to sales staff and customers, troubleshooting project issues, and assisting with training. Candidates should have a relevant engineering diploma or degree, strong problem-solving skills, and the ability to read blueprints. This full-time position requires in-office work and some travel, offering competitive benefits and opportunities for growth.
Stonhard Canada is seeking an Engineering Support Technician for their Whitby office. The role involves providing technical support to sales staff and customers, troubleshooting project issues, and assisting with training. Candidates should have a relevant engineering diploma or degree, strong problem-solving skills, and the ability to read blueprints. This full-time, permanent position includes competitive benefits and opportunities for growth, but requires in-office work with some travel.
Stonhard-Engineering Support Technician
• Candidates must be eligible to work in Canada and live is the designated geographical region.*

With a century of leading the industry in manufacturing and installation of high performance, seamless floor, wall, and lining systems, STONHARD, understands the challenges in the industrial and commercial marketplace. We continue to meet customer needs by providing long-term, durable, safe solutions for facilities around the world. We currently have an immediate opportunity for an Engineering Support Technician in our Whitby Head Office Location.

Why Work for Stonhard?

We are the global leaders in this marketplace, and passionately believe that our success is created because of the great people who make it happen. We are a single source company committed to our customers. We design, engineer, and provide cost effective solutions, helping to maintain and enhance existing facilities and infrastructure, while planning and specifying for new projects.

Position Overview

We are currently seeking an energetic, organized, and motivated Engineering Support Technician to provide field-level assistance to our Field Sales staff and customers and to provide satellite support for projects across the country. You will work actively within our internal team to deliver solutions, technical support, and troubleshooting.

This Career Position Offers You
• Competitive compensation package
•  Fully paid company benefits and RRSP program.
• Paid Vacation and Personal Days
• Ongoing training and support
• A career path that, through your efforts, can lead to rapid growth within Stonhard.

Job Responsibilities Will Include
• Ability to build and maintain effective and professional working relationship with the project workforce, Territory managers, project managers, owners, architects, engineers, subcontractors.
• Research, troubleshoot and identify solutions to resolve project or customer issues
• Support field sales staff on new products and technically challenging projects
• Assisting with training of new hire TM’s through practical demonstrations and “hands on” tutoring.
• Communicate project status to internal team

Preferred Job Requirements
• Diploma in Civil, Chemical or Construction engineering or completed an Engineering Degree.
• Project Management Professional would be considered an asset.
• Ability to read Blueprints/drawing
• Exception report writing and investigative skills
• Ability to do CAD drafting and design work
• Construction experience considered an asset
• Excellent problem-solving, communication and Team work skills
• Epoxy coating’s preparation & application experience considered an asset.
• Familiarity with power tools and machinery
• Commitment to safety rules
• Must have own means of transportation with valid drivers license
• Excellent English written and oral skills. (Bilingual in French considered an asset)
• Computer proficiency in MS Word, Excel etc.
• Personal Characteristics: Physically capable, detail oriented, results driven, team player, self-starter.

Job Type
• Full-Time, Permanent
• This is an in-office position, generally from 8:30-5:00 but there is an opportunity to travel to different projects across the country as well as various local projects.
• Occasional overtime may be required.
• Occasional weekend and evening work – specific identified projects often dictate the hours
• Stonhard will accommodate people with disabilities as required. If you require any accommodation through the hiring process, please let us know.