Certification Officer – Textiles

CharityComms Ltd is hiring a Certification Officer for the Fashion & Textiles Team. The role involves managing organic certification for businesses in the sector, ensuring compliance with standards, and maintaining relationships with licensees. Candidates should have relevant education or experience, attention to detail, and strong communication skills. The position is based in Bristol with hybrid working (40% office-based) and offers a range of benefits including flexible working and holiday entitlement.
About our Organisation

Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.

We are recognised and trusted by consumers and businesses around the world, operating in over 60 countries delivering FSC and PEFC certification, and you will also find the Soil Association organic symbol on over 70% of organic products in the UK.

Soil Association Certification is a wholly owned subsidiary of the Soil Association, formed in 1946, which is the only UK charity that works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

About the Opportunity

We are seeking a highly motivated individual to join the Fashion & Textiles Team. This role will see you working with licensees in the Fashion & Textiles sector across the supply chain. You will be handling all aspects of organic certification for our portfolio of Fashion & Textiles businesses - reviewing labels, inspection reports, making certification decisions and ensuring compliance with the standard. We are in daily contact with our licensees so you will need to be able to demonstrate technical understanding of the Global Organic Textile standard as well as be able to build and maintain relationships.

About You

To be successful in this role you will be educated to degree level or have equivalent experience in the fashion and textiles industry or quality management discipline. You will have a keen eye for detail, a confident approach to service delivery and the ability to provide solutions within tight deadlines. You will be an excellent relationship builder, highly organised and have an awareness of the commercial demands on fashion and textiles businesses. We are looking for you to demonstrate an ability to manage your own workload and to show excellent customer service skills on the phone and face to face. Excellent computer literacy, verbal and written communication skills are a must.

Our Benefits
• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce

Hours

37.5 hours per week (Mon-Fri)

Permanent

Location

Bristol with hybrid working (40% office based)

To Apply

Click ‘apply now’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early.

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.

For any queries, please contact recruitment@soilassociation.org

Please note we do not accept CVs or Cover Letters.

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.

Thank you for your interest in supporting our work at the Soil Association.
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