Assistant Director of Food & Beverage - Yellowstone National Park

The Assistant Director of Food & Beverage at Xanterra Travel Collection in Yellowstone National Park is a full-time leadership role focused on delivering exceptional hospitality. Responsibilities include inspiring the Food and Beverage team, ensuring high-quality dining experiences, and managing capital planning. The position requires a commitment to sustainable practices and offers benefits like medical insurance and employee discounts. Housing is not provided, and employees typically find accommodations nearby.
Overview

Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park!

We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start.

Job Summary:

The Assistant Director of Food and Beverage plays a key leadership role in delivering exceptional hospitality experiences. This position requires a dynamic and passionate individual who aligns with our mission to create memorable dining experiences through high-quality, sustainable practices. The ideal candidate will be a dedicated steward of legendary hospitality, fostering an environment where both guests and team members thrive. Additionally, this role will have a strong focus on capital planning and project management, ensuring the continuous improvement and evolution of our food and beverage operations.

The Details:
Position Type: Full-Time, Year-Round
Schedule: Typical schedule is 45+ hours, 5 days/per week (will include weekends, evenings, and holidays)

Housing: May not be included - most employees find housing in Gardiner, MT, Emigrant, MT or Livingston, MT

Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:
• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:
• Free Yellowstone National Park pass
• FreeEmployee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more).
• Employee discounts at local gateway communities
• Access to maintained campgrounds and back country campsites inside and around the park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities
• Leadership & Team Development:
• Inspire and lead Food and Beverage Management, ensuring a culture of excellence and continuous improvement.
• Work together with the Director of Food and Beverage and other stakeholders to identify, support, and develop Food and Beverage leadership teams.
• Foster an environment of mentorship and professional growth in alignment with our hospitality mission.
• Front-of-House Operations:
• Ensure outstanding dining experiences across all outlets, including full-service dining rooms, fast-casual locations, delis, and cafeterias.
• Oversee the setup and seasonal updates of the Table Management and Dinner Reservation system.
• Collaborate with the Food and Beverage Training Manager to develop and implement comprehensive training programs for all front-of-house staff.
• Operational & Financial Management:
• Drive operational efficiency while maintaining high-quality service standards.
• Oversee POS systems, money-handling procedures, and financial controls in collaboration with the Food and Beverage Controller.
• Supervise the Manager of Food and Beverage Administrative Operations. Provide administrative oversight of the department, including NPS submittals, capital planning, and project management.
• Collaborate with the Director of Food and Beverage and other key stakeholders to identify improvement opportunities and manage project timelines and budgets to ensure seamless execution of capital projects.
• Play a key role in facility remodels, equipment procurement, technology upgrades, and operational enhancements to enhance efficiency and guest experience.
• Guest Experience & Service Excellence:
• Participate in the development of initiatives to enhance guest satisfaction, maintain the highest standards of service, and reinforce a culture of hospitality.
• Private Functions & Events:
• Assist the Banquet Management team with the oversight of all aspects of private function sales and execution, ensuring seamless delivery and guest satisfaction.
• Sustainability & Stewardship:
• Champion sustainable dining practices and align operations with environmentally responsible initiatives.
• Promote waste reduction and energy efficiency within all food and beverage outlets.
• Safety & Compliance:
• Uphold and enforce company safety policies to ensure a secure environment for guests and staff.
• Maintain sanitation standards and ensure compliance with food safety regulations.
• Serve as a liaison to internal departments, including Learning & Development, Risk Management, Field Accounting, Internal Auditing, and Laundry Services.

Qualifications
• Minimum 7-10 years' experience in F&B Management
• Multi-unit experience required
• Valid driver's license required
• Passion for hospitality, service excellence, and sustainable dining practices.
• Strong leadership skills with the ability to mentor, develop, and inspire teams.
• Excellent communication, organizational, and problem-solving abilities.
• Experience managing capital projects and facility improvements.
• Ability to analyze financial data and drive operational efficiencies.
• Knowledge of food and beverage operations, training methods, and industry best practices.
• ServSafe food-handling certification (workshops provided if not currently certified).
• TIPs responsible alcohol service certification (workshops provided if not currently certified).

Physical Requirements include:
• Ability to stand, walk, bend, and stretch for extended periods.
• Capable of lifting and carrying a minimum of 35 pounds.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.