服务经理

Zoomlion is seeking a Service Manager in South Africa to ensure dealer service satisfaction, improve service capabilities, manage parts logistics, and oversee product testing. Candidates should have a bachelor's degree in a mechanical field, at least 5 years of service management experience (preferably in agricultural machinery), and proficiency in English. This is a full-time position.
Job responsibilities:

1, Responsible for the service satisfaction of dealers in the country, the local accessories supply rate, accessories sales targets;

2. Responsible for planning, organizing and implementing the service capability improvement plan for dealers;

3, Responsible for the construction of active service and passive service working procedures, standards and matching team building;

4, Responsible for parts planning, warehousing logistics planning, delivery (including host) and management;

5. Responsible for product testing, product pre-market service planning and preparation in the host country.

Job Requirements:

1, Education and major: bachelor degree or above, mechanical related major;

2, Work experience and ability: 5 years or more service and service management work experience, with agricultural machinery industry service experience is preferred;

3, Foreign language requirements: English can be used as the working language.