服务工程师

Zoomlion is hiring a Service Engineer in Nairobi, Kenya, responsible for equipment service and technical support in overseas regions. The role involves customer service training, spare parts management, product improvement suggestions, and assisting the regional manager. Candidates should have a degree in Mechanical/Electrical Engineering, 2+ years in heavy machinery maintenance, and expertise in mechanical/hydraulic/electrical systems. Proficiency in English and a local language is required.
Job responsibilities:

1. Responsible for the equipment service, technical guidance and support of the products in the overseas regions;

2. Complete customer service training and company internal process; complete the spare parts tasks in the region, including offering spare parts support and quotation;

3. Provide product improvement suggestions and sustainable improvement;

4. Support regional manager business and assist to deal with daily work.

Job Requirements:

1、Degree in Mechanical/Electrical Engineering or related field.

2、2+ years in heavy machinery maintenance (cranes/hoists preferred).

3、Expertise in mechanical/hydraulic/electrical systems (certifications a plus).

4、Foreign language requirements: English & local language can be used as the working language.(e.g., Russian, Turkish, Portuguese).

5、Adaptable, proactive, and passionate about hands-on work.