Workplace Administrator - Melbourne

SMEC is seeking a full-time Workplace Administrator in Melbourne, responsible for office operations and administration support. The role emphasizes customer service, communication skills, and teamwork. Responsibilities include managing office facilities, coordinating IT support, organizing events, and promoting employee engagement. Ideal candidates should have strong organizational skills and a proactive approach. This is an on-site position located near public transport and Southern Cross station.
About SMEC

SMEC provides unique opportunities to work on iconic industry projects with experienced colleagues and leadership teams. We support and empower employees to drive innovation initiatives within a well-established and growing organisation.

SMEC delivers smart solutions for clients and communities in Infrastructure, Urban Development and Energy & Resources driven by a desire to improve the world in which we live. Our diverse and skilled teams are engaged in major projects across Transport, Water, Energy and renewables sectors.

The Role

We have an opportunity for a Workplace Administrator – Operations Support to join our Melbourne Office. This full-time, on-site (conveniently located near public transport, close to Southern Cross station) role will be responsible for providing comprehensive, well-organised professional office support, encompassing all aspects of office operations and administration.

This position promotes a workplace culture that prioritises clients and employee health and wellbeing, fostering an engaging and enjoyable workplace environment.

Responsibilities include, but are not limited to:
• Key front of house position in Metro Head Office – this role requires a strong customer service focus, with a bubbly outgoing nature and a can do attitude. The ideal candidate will require excellent communication skills, a professional appearance, and the ability to work collaboratively within a team.
• Maintain high-quality service for shared areas, meeting rooms, and office facilities, addressing issues promptly.
• Coordinate with IT to ensure effective operation of meeting rooms and resolve issues.
• Offer proactive support to managers and clients and organize new employee inductions.
• Support compliance with Health, Safety, and Environment ISO standards.
• Manage office facilities and assets, including registers and processes.
• Handle catering, refreshments, and communication requests efficiently.
• Assist with event logistics such as booking spaces, catering, and AV equipment.
• Promote employee engagement, inclusivity, and continuous improvement, while maintaining professionalism and confidentiality.

About You
Suitable applicants will be/have:
• Previous experience in a similar or related role is highly regarded but not essential
• Good verbal and written communication skills;
• A polite and professional approach to stakeholders at all levels;
• Solid organisational and time management skills, with high attention to detail;
• Ability to take initiative & work with minimal guidance;
• Tech savvy with Basic to intermediate MS Office skills (training provided)
• A proactive and solutions-driven approach to work.

In return, SMEC offers you the benefits that come from working in a global multidisciplinary consultancy in an environment where your fresh ideas and enthusiasm will be welcomed and rewarded.
Link to benefits: http://www.smec.com/en_au/careers/your-career-with-SMEC

How to Apply

All applications must be submitted online. To apply, click on the "Apply Now" link and follow the prompts.
For a confidential discussion regarding this opportunity, please contact Sarah De Zilva:

Sarah.DeZilva@smec.com

To find out more about SMEC, please visit our careers page at www.smec.com/careers

All recruitment activities go through our internal Recruitment & Talent function and currently, this role doesn't require agency input. Please do not forward resume directly to SMEC employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!