Traveling Service Technician - Bird Control

Trutech Wildlife Service is seeking a Traveling Service Technician for bird control, requiring extensive travel (75% of the time) across the nation. Responsibilities include providing expert consultations, conducting site inspections, installing and maintaining bird deterrent systems, and maintaining accurate service records. The role emphasizes customer service and collaboration with internal teams while staying updated on industry trends and technologies. This position is based in Montgomery, AL and is not remote.
About the position

Trutech Inc, now operating as Bird Free, is a leading provider of innovative wildlife removal solutions, specializing in bird control. We are dedicated to delivering effective and environmentally friendly methods to resolve avian challenges while ensuring customer satisfaction. As a Traveling Service Technician specializing in bird control, you will play a crucial role in executing bird management strategies at various locations across the nation. This position requires extensive travel, approximately 75% of the time, to perform bird control services and ensure the successful implementation and maintenance of our bird control solutions. Your daily activities will include providing expert consultation to clients on effective bird control solutions tailored to site-specific requirements and environmental considerations. You will conduct thorough site inspections to assess bird infestation levels and identify conducive conditions for avian activity. Additionally, you will be responsible for installing bird deterrent systems, such as netting and bird wire, following industry best practices and safety protocols. Routine maintenance and repairs on installed systems will also be part of your responsibilities to ensure their long-term effectiveness and functionality. Documentation is key in this role, as you will maintain accurate records of service activities, including site assessments, installations, maintenance procedures, and client communications. Customer service is paramount; you will interact professionally with clients to address inquiries, resolve concerns, and ensure overall satisfaction with our services. Collaboration with internal teams, including sales, operations, and technical support, will be essential to coordinate service schedules and facilitate seamless project execution. Continuous professional development through training on industry trends and advancements in bird control technologies will also be expected. When not traveling for bird control jobs, you may be assigned to work on other wildlife removal and pest control projects as needed.

Responsibilities
• Provide expert advice and recommendations to clients on effective bird control solutions based on site-specific requirements and environmental considerations.
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• Travel extensively to client sites, approximately 75% of the time, to perform bird control services.
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• Conduct thorough site inspections to assess bird infestation levels and identify conducive conditions for avian activity.
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• Install bird deterrent systems, including netting, bird wire, and other specialized equipment, following industry best practices and safety protocols.
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• Perform routine maintenance and repairs on installed bird deterrent systems to ensure their long-term effectiveness and functionality.
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• Maintain accurate records of service activities, including site assessments, installations, maintenance procedures, and client communications.
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• Interact professionally with clients to address inquiries, resolve concerns, and ensure overall satisfaction with our services.
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• Collaborate with internal teams, including sales, operations, and technical support, to coordinate service schedules and communicate project requirements.
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• Stay updated on industry trends, advancements in bird control technologies, and safety protocols through ongoing training and professional development initiatives.
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• Work on other wildlife removal and pest control projects as assigned when not traveling.

Requirements
• High school diploma or equivalent required.
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• Valid driver's license.
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• Previous experience in bird control, pest management, or related field is a plus.
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• Previous experience utilizing various types of aerial equipment or experience in construction, linework, telecommunications, or in other similar trades is a plus.
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• Demonstrated ability to work independently and manage time effectively in a fast-paced, dynamic environment.
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• Strong mechanical aptitude and proficiency in using hand and power tools for installation and maintenance tasks.
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• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
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• Willingness to travel extensively and work flexible hours, including weekends, as needed.

Nice-to-haves
• Previous experience in wildlife removal or pest control is a plus.
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• Experience with customer service in a technical field.

Benefits
• Employee stock purchase plan
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• Health insurance
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• Dental insurance
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• Tuition reimbursement
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• Vision insurance
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• 401(k) matching
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• Employee discount
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• Life insurance