Transit Training Specialist - San Francisco Municipal Transportation Agency (9136) - (T00038)

The Transit Training Specialist at the San Francisco Municipal Transportation Agency is responsible for conducting classroom and hands-on training for Transit Operators. Duties include assessing training needs, developing training programs, supervising trainees, and evaluating performance. The role requires working rotating shifts and outdoor conditions, involving physical activities related to transit operations. This is a full-time position based in San Francisco, CA.
Under general supervision, the Transit Training Specialist conducts classroom and hands-on road training to new and existing Transit Operators on the safe and efficient operation of revenue vehicles.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 409, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
• Conducts classroom and hands-on road training/instruction on revenue vehicles including assessing training needs, consulting with departments on specialized training, reviewing industry standards, designing and developing orientation programs, recommending training plans and instructional methodologies, selecting appropriate aids and recommending changes to training evaluation standards and procedures.
• Supervises, monitors and instructs trainees’ use of tools and equipment in real and simulated environments in compliance with all appropriate rules and procedures.
• Plans, develops and prepares classroom and hands-on training instruction for new Transit Operator trainees, experienced Operators and other San Francisco Municipal Transportation Agency (SFMTA) staff in the safe and efficient operation of transit vehicles. The training content includes new Operator training, in-service training, operation of SFMTA public transit vehicles, operating rules and regulations, collision prevention, customer relations, and other public transit-related activities.
• Prepares trainee/operator evaluation reports and other correspondence in compliance with applicable agency requirements and regulatory guidelines utilizing computer software applications, databases and specialized software applications.
• Investigates, analyzes and makes determinations on incidents, collisions etc. and implements corrective action plans.
• Writes and/or revises training lesson plans based on oversight guidelines. Coordinates, instructs and develops lesson/training plans for new and modified equipment training.
• Assesses retraining needs and conducts classroom and on-road/in-vehicle retraining, when necessary. Rides along with Transit Operators to evaluate and monitor Operator’s operational performance.
• Performs related duties and responsibilities as assigned.

Nature of Work:

Requires incumbents to work rotating shifts, holidays, nights and weekends; work outdoors in all weather conditions; stand and/or sit for prolonged periods of time; walk on uneven grounds; may require the performance of different physical activities such as lifting/transporting/operating work-related materials and equipment weighing up to 50 pounds; pulling poles, manually setting switches on surface streets, resetting retrievers to return disabled transit vehicles to service; assisting in the movement of disabled vehicles when required; and use computer software applications and audio-visual equipment.