TCS Walk-In-Drive Opportunity for Change Management

Tata Consultancy Services is seeking a Change Management professional with 4-9 years of experience for a role in Bengaluru, India. Responsibilities include managing IT service processes, stakeholder communication, leading investigations, and maintaining project requirements. The position requires on-call support during weekends and effective multitasking for communication. This is a full-time position with no indication of remote work.
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role: Change Management

Experience Range: 4-9 Years

Location: Chennai/Bangalore

Role:
• Hands on experience on IT service management (Change/Incident/MIM)
• End -to End Management of the issue
• On-time Communication to Stakeholders
• Leading, Driving, Facilitating and Chairing all investigation activities/conference call
• Forming Collaborative Action Plans
• Matrix Management

People Management
• Manage requirements and maintain requirements traceability throughout the project lifecycle
• Document as-is business processes, identify key issues and define target business processes
• On call support during weekends as per the client request
• Every hour we have to share the communication to all the stakeholder related to the incident
• Action plan has to be checked and status to be shared by ETA to the stakeholder
• Multi-tasking required for communication (Mail/Chat)