Solar Service Technician

Creative Energies is seeking a full-time Solar Service Technician in Salt Lake City, UT, offering a starting pay of $24/hour. The role involves the operation, maintenance, and troubleshooting of solar power systems, including installations and customer support. Key responsibilities include project coordination, warranty handling, site visits, and team supervision. Candidates should have at least one year of relevant experience and a strong understanding of solar equipment and electrical theory.
Position Title: Solar Service Technician

Base Location: Salt Lake City, UT

Classification: Full Time

Compensation: starting at $24/hour

Overview of CE:

Creative Energies is a community of solar craftspeople who value diversity and inclusivity within our team. We believe a strong team is a diverse one. As a certified B Corp, we are committed to using business as a force for good by providing a comfortable living wage, opportunities for advancement, and a manageable schedule for our team members. Whether in the office or in the field, Creative Energies is a safe place for people from all backgrounds and communities. The care and respect that we give to each other translates fully to the service we provide our clients. We are looking for folks of all backgrounds and personalities to add to our team as we grow. We invite you to join us in leading our communities into a clean energy future.

Summary of Position:

In this role, you will be responsible for the operation, maintenance, troubleshooting, and successful completion of various Creative Energies service projects. Your work will focus on grid-tied roof-mounted and ground-mounted solar power systems, energy storage solutions, monitoring systems, string inverters, MLPE, and a range of vintage equipment. A significant part of your responsibilities will involve diagnosing and resolving system issues, performing repairs, and maintaining detailed service records to ensure optimal system performance and reliability.

Key Responsibilities
• Service Project Installation & Field Work – Perform installations, consultations, and site visits for solar power and energy storage systems. Ensure proper system functionality through troubleshooting and repairs.
• Project Coordination – Work closely with owners, subcontractors, and team members to plan and execute service projects efficiently.
• Warranty & Customer Support – Handle warranty claims by documenting issues, communicating with manufacturers, and providing technical support to customers.
• Travel & Site Work – Visit local and remote project sites, sometimes in rugged terrain with limited cell reception, to complete installations and service calls.
• Inventory & Equipment Management – Maintain service tools, equipment, and vehicle to ensure readiness for projects. Track and manage office-based inventory.
• Supervision & Team Support – Lead and guide electricians and installers as needed on a per-project basis to ensure high-quality workmanship.
• System Monitoring & Inspections – Program and track system performance using monitoring platforms, conduct post-installation inspections, and ensure compliance.
• Administrative & Reporting Tasks – Manage service reports, work tickets, and project documentation. Oversee manufacturer RMA processes and warranty paperwork.
• Technical Support – Provide expert assistance to field crews and customers via phone, email, and remote monitoring tools.
• Training & Development – Continuously improve technical skills through industry courses, certifications, and best practice research.

Qualifications
• Professional Experience – At least 1 year of experience in solar PV installation, troubleshooting, or system design.
• Technical Knowledge – Strong understanding of electrical theory, solar equipment function, and installation best practices.
• PV System Expertise – Hands-on experience with PV equipment installation, diagnostics, and repair.
• Solar Training – Completion of PV101 or an equivalent introductory solar course.
• Certification – Minimum NABCEP Photovoltaic Associate credential.
• Electrical Background – Electrical licensure or training preferred.
• Driver’s License – Must have a valid driver’s license.
• Warranty Knowledge – Familiarity with solar equipment warranties is a plus.

Schedule:

· 10-hour shifts (May - October); Adjustments to hours may be made to accommodate the shoulder season (November - April)

· 4 days a week (M-TH, unless otherwise stated)

· Overtime compensation for all hours worked over 40 hours in a one-week period. Overtime shall be compensated at time and a half.

Travel:

· Day-trips throughout the Salt Lake City area with occasional work beyond the metro area.

· Overnight travel on occasions, as needed. You will be notified 2 weeks prior to the departure date of any overnight travel.

Benefits:

· Paid Company Holidays

· Retirement planning

· Bonus/Profit Sharing

· Training Opportunities/Professional Development Opportunities

· Unpaid Time off

· Paid Time off (PTO)

· Health Insurance

· Dental Insurance

· Vision Insurance

· Purchase at Cost Program

Reports to/Supervises:

The Service Technician will report to the Service Team Lead. This position will coordinate with local project managers and service leaders.

EOE:

Creative Energies is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or​expression, veteran status, or any other status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Expected hours: 40 per week

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:
• 10 hour shift
• 4x10

Supplemental Pay:
• Bonus opportunities
• Overtime pay

People with a criminal record are encouraged to apply

Work Location: In person