Shipping Coordinator, sustainable lifestyle brand

I Love My Job Ltd is seeking a Shipping Coordinator for a sustainable lifestyle brand in London, offering £35,000-£40,000. The role involves managing international shipments, ensuring compliance with customs, and coordinating with freight partners and warehouses. Candidates should have experience in shipping or logistics, strong communication skills, and proficiency in Excel. The position is full-time and emphasizes diversity and inclusion.
£35,000- £40,000 DOELondon We’re partnering with a fast-growing, sustainable lifestyle brand whose products are stocked with leading retailers globally, to find a Shipping Coordinator to support their international supply chain operations.

This is a fast-paced, hands-on role where you’ll take ownership of the end-to-end shipping across a global supplier base, ensuring products move efficiently from factory to warehouse and retailers. You’ll work closely with freight partners, global warehouses, and internal teams to keep shipments on track, resolve issues, and maintain full visibility across the supply chain. It’s a varied and detail-driven role, ideal for someone who enjoys problem-solving, working with data and documentation, and playing a key role in delivering products on time and in full.

Key Responsibilities:

Shipping & Logistics Coordination

Manage international shipments ensuring timely delivery across multiple marketsCoordinate consolidations from multiple suppliers to optimise cost and efficiencyManage urgent air freight requirements when neededMonitor shipment progress, proactively resolving delays and issuesMaintain accurate shipment tracking , communicate ETAs and updates to internal teamsImport, Export & Compliance

Oversee customs processes, ensuring all documentation and declarations are accurate and compliantManage shipping documentation including invoices, packing lists and bills of ladingEnsure compliance with international shipping regulations, including handling of regulated or hazardous goodsMaintain accurate product classifications and ensure correct duty and tariff applicationFreight & Supplier Management

Build strong relationships with freight forwarders and courier partnersNegotiate competitive rates and monitor freight spend against budgetReview and approve freight invoices, ensuring accuracy before submission to financeWarehousing & 3PL Coordination

Liaise with third-party logistics providers to ensure smooth receipt of goodsSupport stock accuracy and visibility across warehouse operationsCollaborate with internal teams to align shipping schedules with delivery requirementsOptimisation & Continuous Improvement

Identify opportunities to improve freight efficiency, cost and delivery timelinesMonitor global shipping trends and regulatory changes, adapting processes where neededProvide regular reporting on shipments, risks and performanceRequirements:

Experience in a shipping, logistics or supply chain coordination role within an international businessStrong understanding of import/export processes, customs compliance, and shipping documentationExperience working with international suppliers, freight partners and 3PL providersConfident working in a fast-paced environment and managing multiple shipments simultaneouslyStrong communication skills, with the ability to work cross-functionallyCommercially aware, with a focus on balancing cost and serviceProficient in Excel and comfortable working with ERP or tracking systemsHighly organised with excellent attention to detailDiversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.