Shipping Coordinator

Johnson Controls International is seeking a Shipping Coordinator in Indianapolis, IN. The role involves coordinating shipments for international customers, ensuring logistics efficiency, and maintaining communication with stakeholders. Candidates should have warehouse experience, strong organizational and communication skills, and a proactive attitude. The position offers competitive pay, benefits, and opportunities for professional development in a collaborative environment.
Job Description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:
• Competitive Pay
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Check us out: A Day in the Life of the Building of the Future - https://youtu.be/pdZMNrDJviY]

What you will do:

We are seeking a detail-oriented and proactive Shipping Coordinator to join our team. The ideal candidate will work onsite to coordinate the consolidation shipments for our international customers. This role is critical to ensuring timely and efficient logistics operations, supporting our shipping processes, and maintaining excellent communication across various stakeholders.

How you will do it:
• Work onsite to coordinate the consolidation of shipments for international customers, ensuring accuracy and efficiency in the shipping process.
• Pull relevant data from various sources and transmit it to freight forwarders for shipment arrangements.
• Effectively communicate with Customer Service Representatives (CSR) and freight forwarders to arrange freight for shipments, ensuring all parties are informed and aligned.
• Collaborate with the warehouse team to schedule dock times for carriers, ensuring smooth loading and timely dispatch of shipments.
• Provide support for pack and holds from an onsite perspective, ensuring that all requirements are met and communicated effectively.
• Manage escalation communications to operations, ensuring that any issues are addressed promptly and that shipments are shipped as scheduled.
• Utilize Salesforce to update comments, download attachments, and maintain accurate records of shipping activities.

What we look for:
• Demonstrated ability to adapt and remain flexible when handling new tasks and responsibilities within the workspace.
• Proven experience in a warehouse environment, with a strong understanding of warehouse operations and industry best practices.
• Familiarity with warehouse shop floor operations is essential.
• Excellent written and verbal communication skills.
• Must be willing to work on-site and maintain a positive, proactive attitude
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with Salesforce or similar CRM systems.
• Previous experience working with freight forwarders and understanding shipping logistics is a plus.

EDUCATION/EXPERIENCE
• High school/GED, or 3+ years of experience in leading a team from previous jobs. Any additional industry-related technical school or college degrees will be considered favorable

COMPUTER SKILLS
• Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint, etc.) and E-mail is required along with experience in salesforce

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.