Service Technician for Electric Vehicles

Plug Power is hiring a Service Technician for Electric Vehicles in Monroe, GA. The role involves installing and servicing fuel cells at Walmart, requiring strong technical and interpersonal skills. Responsibilities include maintenance, diagnostics, customer support, and administrative tasks. The technician will also ensure safety procedures and may need to travel for business needs. This is a full-time position with no specific degree requirement.
Job Summary:
We are seeking a skilled Service Technician to join our team at Walmart in Monroe, GA. As a Field Service Technician, you will be responsible for the installation and servicing of fuel cells at a specific location. This role requires excellent technical skills, communication, interpersonal, and motivational skills.

About the Job:
The successful candidate will support our fuel cell products installed in electric lift trucks, performing preventative maintenance and resolving breakdowns. You will be responsible for reporting breakdown events, parts ordering, and maintaining fuel cells at a specific location. This position presents exposure to customer personnel and electric lift truck operators, requiring a person with exceptional technical and soft skills.

Main Responsibilities:
Maintenance and service of fuel cells at customer sites, Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location, Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells, Providing on-call and emergency support service to customers as required, Purchasing tools, equipment, and parts for customer service and support as required, May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems, May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells, Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues, Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation, Exhibiting and enforcing safety procedures in the field or customer sites, Travel as required for business needs; expected to drive safely and to adhere to all traffic laws, Represent Plug Power in a professional manner at all times and in all interactions, Perform other duties as assigned.