Senior Service Engineer- Energy Storage

Advanced Microgrid Solutions is hiring a Senior Service Engineer for Battery Energy Storage Systems in the San Francisco Bay Area. The role involves overseeing service operations, maintenance, and customer relations for energy storage sites. Responsibilities include ensuring site safety, managing performance metrics, and driving service improvements. Fluence values creativity, safety, integrity, and inclusivity in its culture.
About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.
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OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.

LOCATION: East Bay, CA, San Francisco Bay Area, CA, USA

ABOUT THE POSITION:
The BESS Senior Service Engineer (SSE) under general direction of the ASM (Area Service Manager), and working with FSTs (Field Service Technicians) and FSEs (Field Service Engineers) and performs all aspects of service operations, maintenance and support for Battery Energy Storage Systems in a designated geographical operating within the Fluence Regional Services department. The Senior Service Engineer will assist the FST/FSE/ASM with site reports, and other written and verbal communications between the site and the Management Team, customers, vendors, etc.

As the BESS Senior Services Engineer, you will:
•Own responsibility for site safety utilizing best safety practices, building on established Fluence safety culture and utilizing Fluence safety management systems.
•Owner of operations and maintenance of large-scale energy storage sites and prime owner of customer relationship, operating as primary point of contact for the site.
•Drive and Own the O&M Service business performance metrics/KPIs/SLAs for the Area (Availability, Safety, Cost, Quality, etc.). Own the service relationship with the customer. Support customer meetings to ensure efforts are organized, communication is clear and service orders are routed through established processes, ensuring Fluence meets contractual requirements and support closing contract disputes.
•Identify and drive service process/cost improvements – be a leader for the team and take on additional focused scope service issues, i.e. contractor/vendor management, spares, reliability, preventive maintenance planning/execution, etc.
•Inspect, test, repair, and energize utility-scale power and controls equipment, execute various technical tasks, processes, and procedures, such as: interpret single-line drawings and schematics, troubleshoot BESS installations and configurations, perform electrical installation and testing, troubleshoot control wiring and I/O racks, configure TCP/IP and modbus protocols, etc.
•Perform scheduled & unscheduled maintenance on various BESS equipment and related assets (including and not limited to: SCADA communications, Inverters, MV & HV operations, HVAC, substations switching & inspections, etc.).
•Assists the FST/FSE/ASM with creating/reviewing/approving/executing Work Orders, accurate inventory management, data collection and summary reports.
•Support the FSE&Ts in managing multiple 3rd party service vendors in the safe execution of O&M services across contracted projects. Think and operate strategically about your service area and region.
•Actively identify and own process improvements to our growing service organization to reduce costs, improve reliability and improve quality of our services.
•Hold responsibility for meeting timelines and schedules, scopes of work, quality assurances and inspections, successful troubleshooting and repairs, and work orders completion.
•Maintain open lines of communication to technicians, engineers, and managers. Utilize stop-work authority when warranted. Alert project team members immediately of issues and concerns.
•Drive continuous improvement activities, and foster relationships with cross-functional teams to facilitate collaboration and knowledge sharing.
•Develop and manage the service budget for sites within managed portfolio.
•Collaborate closely with internal and external stakeholders to ensure project maintenance success and alignment with organization objectives.
•Foster relationships with cross-functional teams to facilitate collaboration and knowledge sharing.
•All other job-related duties as assigned.

Job posting details for Senior Service Engineer- Energy Storage at Advanced Microgrid Solutions in San Francisco, CA, USA; Mountain View, CA, USA. Compensation / salary range: 120,000 - 150,000 USD, yearly. ClimateTechList gathers 17,000+ job openings from over 805 climate tech companies and updates them daily.