Senior Logistics Associate

Noissue is seeking a full-time Senior Logistics Associate to manage packing and inventory control, ensuring efficient logistics operations and excellent customer service. Responsibilities include coordinating deliveries, optimizing supply chain processes, and maintaining accurate inventory records. The role requires strong communication skills and logistics experience, with a preference for candidates knowledgeable in international shipping. This position offers the flexibility to work from home.
Company Description

Noissue empowers brands and businesses of all sizes to effortlessly embrace sustainable choices through circular packaging solutions. Our intuitive design platform and minimal order quantities make us the leader in sustainable packaging. By joining noissue, you become part of a community dedicated to responsibly transforming brands. Elevate your brand sustainably with noissue.

Role Description

This is a full-time remote role for a Senior Logistics Associate. The Senior Logistics Associate will be responsible for managing packing and inventory control processes, ensuring efficient inventory management, and maintaining excellent customer service. Additionally, the role requires effective communication with team members and external partners to streamline logistics operations.
• Coordinating logistical operations to ensure timely delivery of goods and services.
• Using logistical data and analytical models to optimize supply chain processes.
• Working with suppliers, carriers, and customers to improve efficiency, reduce costs, and resolve any delivery issues.
• Maintaining accurate records of inventory levels, transportation movements, and other logistical information.
• Evaluating the performance of logistical operations against key performance indicators and quality standards.
• Developing logistics strategies and procedures to improve operational efficiency.
• Collaborating with other departments and 3PL partners for issues including, but not limited to, clearance issues, failed delivery attempts, incorrect delivery details, need for additional information, advice on refunds/remakes, etc.
• Zendesk knowledge is a plus

Qualifications
• Proficient in Packing and Inventory Control skills
• Experience in Inventory Management
• Strong Customer Service skills
• Excellent Communication skills
• Experience in logistics or supply chain management is a plus
• Knowledge or experience in international shipping, handle full set import and export documents. Experience for shipment ex China to US is a plus also
• Bachelor's degree in Logistics, Supply Chain Management, or related field is preferred

Job Type: Full-time

Benefits:
• Work from home

Schedule:
• 8 hour shift
• Afternoon shift
• Early shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Rotational shift
• Weekends

Supplemental Pay:
• 13th month salary
• Overtime pay

Application Question(s):
• How much is your expected salary?

Work Location: In person