Senior HR Services Adviser

Jemena is seeking a Senior HR Services Adviser for a hybrid role based in Docklands, VIC, Australia. The position requires expertise in HR operations and Enterprise Agreements, with responsibilities including managing HR processes and improving data integrity. The role involves working 1-2 days a week in the office and 2 depot days monthly, with options for Sydney-based candidates. Jemena values diversity and offers career growth opportunities.
About Us

Jemena is an Australian energy company who owns and operates over $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 3000 team members across the East Coast, consistently strive to make a difference in the communities we serve.

About The Role

Senior People Adviser – Calling all People & Culture Extraordinaires!

Are you a HR rockstar with a knack for navigating multiple Enterprise Agreements? Do you thrive in complex environments, juggling multiple stakeholders whilst delivering a great customer experience? Do you love to have an impact on the moments that matter? If so, we want you to join our team!

This position is a hybrid role, with 1-2 days per week working in our Collins Street office as well as 2 x depot days per month at our depots located around Melbourne’s suburbs. There is an option for the candidate to be Sydney-based, which will also be a hybrid role with 1-2 days per week working in our Greystanes office.

Key Responsibilities Include
• Be the go-to expert for HR process execution, managing cases via ServiceNow
• Provide expert advice on people processes, policies and Enterprise Agreements
• Own and improve HR data integrity, keeping systems accurate and up to date
• Work closely with HRBPs and senior stakeholders to support key initiatives and EA changes
• Drive process improvements using your HRIS expertise to enhance efficiency

About You

You’re an expert in HR operations with a deep understanding of Enterprise Agreements and the Fair Work Act. You’ve also worked with SuccessFactors and can troubleshoot like a pro, and will also possess the following skills and attributes:
• You’re comfortable engaging with senior leaders, influencing decisions and building strong relationships
• You love continuous improvement – spotting inefficiencies and streamlining processes is second nature to you
• You bring exceptional customer service skills, ensuring a top-tier employee experience

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Diversity & Inclusion

We champion inclusion and are committed to gender equity targets, and increasing First Nations representation in our workforce.

We welcome applications from all people especially women, First Nations peoples, those with differing abilities, LGBTIQA+ community members, those with neurodiverse abilities, those with culturally diverse backgrounds, and from all age groups. You belong here.

Recruitment Process

As part of Jemena’s recruitment process, you may be required to undergo pre-employment checks relevant to your role.

  Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.

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