Senior Disaster Readiness Operations Manager

The Senior Disaster Readiness Operations Manager at RBC in Toronto is responsible for designing and managing disaster recovery exercises, ensuring readiness for critical business processes. Key tasks include aligning exercises with regulatory guidelines, preparing detailed reports, and facilitating recovery operations. Candidates should have expert experience in disaster recovery and strong communication skills. The position offers a comprehensive rewards program and flexible work/life balance options, but it is not a fully remote job.
Job Summary

Job Description

What is the Opportunity?

The Disaster Recovery and BCM team at RBC supports critical business processes by ensuring people, processes and technology are prepared to recover from the unexpected. As a Senior Disaster Readiness Operations Manager, you will be responsible for designing and managing disaster readiness exercises. You will design the exercise methodology based on risk scenarios, define objectives and success criteria and facilitate global team implementation. You will be part of an important program of continuous improvement that ensures the ongoing resilience of RBC as we become a digitally enabled relationship bank.

What will you do?
• Design and run different types of exercises to address plausible but severe scenarios.
• Prepare detailed reports on exercise objectives and risks for regulatory assessment.
• Align exercise and test requirements with regulatory guidelines.
• Organize and facilitate large groups of resources for efficient recovery operations.
• Research and remain current on industry standards for business continuity and promote continuous improvement of the Disaster Readiness Program.

What do you need to succeed?

Must-have:
• Expert experience with Disaster Recovery including design, exercise planning and execution.
• Senior level verbal and written communication skills.
• Basic understanding of IT infrastructure including virtualization, databases, SAN and NAS storage, messaging, networking and Cloud.

Nice to have:
• DRI International certification for Disaster Recovery.
• Financial regulatory requirements for business continuity management.
• Experience with ServiceNow.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Flexible work/life balance options.

#LI-Hybrid

#LI-Post

Job Skills
Adaptability, Business Continuity, Communication, Creative Visioning, Critical Thinking, Decision Making, Detail-Oriented, Disaster Recovery (DR), Facilitation, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Organizing, Strategic Thinking, Systems Software, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-07

Application Deadline:

2025-04-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.