Sales Support Officer

Alinta Energy is seeking a Sales Support Officer in Melbourne, VIC, to manage orders, contracts, and customer inquiries, ensuring a seamless sales process. This 18-month contract role involves administrative support for the Commercial & Industrial Sales team, with opportunities for career growth. The ideal candidate should have sales support experience, strong organizational skills, and proficiency in Microsoft Office and CRM systems. The company promotes a diverse and supportive work environment.
• Ensure seamless customer journeys by expertly managing orders, contracts, and inquiries
• Proactively identify improvements and implement innovative best practices to revolutionize our sales support.
• 18 Month Max Term Contract | Energy Discounts |Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

About the role

Join our Commercial & Industrial team as a Sales Support Officer within our Commercial & Industrial Sales team. This role provides the team with administrative support as we contract and onboard our customers. You will interface and communicate with internal stakeholders to ensure a smooth and efficient sales process and assist in the ongoing management of contracts responding to customer enquiries and share the responsibility of the customer experience.

Why you’ll love working here

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

What you’ll do
• Provide administrative and operational support to the sales team
• Coordinate and manage customer data and documentation
• Assist with the preparation of sales proposals and presentations
• Maintain accurate records and ensure compliance with policies and procedures
• Collaborate with cross-functional teams to ensure seamless customer service

Your experience
• Proven experience in a sales support role
• Excellent organizational and time management skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office suite and CRM systems
• Excellent administration skills, with a high attention to detail

This role is best suited to a proactive individual who has experience working within a complex and deadline driven environment.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Click ‘Apply’ to submit your application.

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