Risk Management Analyst

The City of Boise is hiring a Risk Management Analyst to support the Human Resources Risk and Safety Team. The role involves coordinating workers' compensation and liability claims, managing data and administrative functions, and ensuring effective communication within teams. Candidates should have strong administrative experience and an interest in municipal risk management. Key tasks include financial analysis, claims processing, and maintaining risk management information systems.
The City of Boise is seeking a highly organized and detail-oriented administrative professional to support our Human Resources Risk and Safety Team. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional precision and follow-through, and excels in managing complex data and administrative functions.

This role is pivotal in coordinating workers’ compensation and liability claims, insurance renewals, and risk-related investigations. The right candidate is proactive, dependable, and skilled in workflow documentation, data analysis, and communication. They will effectively manage meetings, trainings, contract tracking, budget reporting, and records requests, ensuring accurate and timely information flow between internal teams and external partners.

We're looking for someone with strong administrative experience and an interest in municipal risk management. If you're the kind of person who creates order from chaos, keeps multiple tasks on track, and contributes to workplace safety and organizational resilience, you’ll be a great fit for this team.
Processes, investigates and provides recommendations for liability and workers' compensation claims by compiling, verifying the accuracy of, completing research and fact-finding activities and recording data into the division's risk management information system. Completes initial investigation and follow-up. Generates reports, creates online forms, tracks and analyzes data on an as-needed, monthly or annual basis. Creates and maintains appropriate claims files following established records retention policies and procedures. Handles claimant communication. Tracks claims status and facilitates claim administrative actions.

Processes self-insurance and commercial insurance claims. Tracks workers' compensation and commercial lines of insurance coverage including coordinating requests for proposals and annual renewals.

Develops memorandums of understanding and contract drafts. Interfaces with appropriate parties on day-to-day issues such as claims processing, subrogation and accident investigations. Provides assistance for liability claims, workers' compensation claims, general risk issues and special events insurance questions. Ensures valuations are completed by contractors and maintains a list of insurable properties for the city.

Supports risk management information systems and learning management systems. Develops, maintains and administers numerous software programs and databases, excel files and processes for the risk division. Helps coordinate training activities. Develops online forms to speed entry and works with others to enhance system functionality and data exchange. Coordinates document retention activities for the risk division.

Completes complex financial analyses, planning and transactions. Performs accounting, financial and statistical analyses and develops working papers and financial statements. Tracks department expenditures and revenues. Processes accounts payable, deposits, cash receipts and journal vouchers.

Prepares data reports, analyzes past and future budget needs and assists with budget preparations and cost allocations. Processes worker's compensation, general liability claims and self-insurance payments including subrogation and restitution. Generates and analyzes various financial and budget reports for management review. Makes budget and financial recommendations for the division. Prepares information for the annual financial audit.

Develops new processes and procedures as necessary including templates, forms and communications for various functions. Coordinates the processing of public information requests and the mayor's hotline complaints for the risk division. Coordinates and tracks risk division contracts and agreements. Assists with special projects including coordinating and tracking the division's insurance carrier contracts, third-party administration (TPA) agreements and other division contracts.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.Required Knowledge, Experience, And Training
Associate's degree in finance, accounting, business or a related field and two years of experience in data and program analysis, insurance or worker's compensation claim processing, or an equivalent combination of education and/or experience.

Knowledge of: workers' compensation, liability or insurance claim processing and administration; general governmental accounting principles and practices; computer usage including related software; and data analysis techniques.

Ability to; apply accounting principles in resolving problems; perform complex mathematical calculations; prepare and interpret detailed financial data and reports; research and analyze financial data; compile, develop and organize data and communicate outcomes in written reports; communicate effectively in the English language at a level necessary for efficient job performance; and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training
Bachelor's degree in finance or accounting and three years of experience in risk management, insurance claims processing, safety or workers' compensation disciplines.

Certified Idaho Workers' Compensation Specialist or other risk management certifications.

Knowledge of Idaho workers' compensation laws and risk management information systems.

Licensing And Other Requirements

Valid state-issued driver's license.

Special Requirements
Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Driving Record Check

Criminal Justice Information System background check (CJIS)

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision. Employees will sit, reach and grasp.

Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.