Retail Bike Technician - Hiring Event

Dick's Sporting Goods is hiring a Retail Bike Technician for its House of Sport location in Miami, FL. The role involves providing excellent customer service, selling bikes and related merchandise, and maintaining store standards. Responsibilities include building and repairing bikes, promoting company programs, and supporting team efforts. Candidates should have experience in bike repair and sales, and the position requires physical activity such as standing and lifting.
About the position

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

Responsibilities
• Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically in the Bike Department.
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• Uphold company standards for merchandise presentation.
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• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity.
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• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
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• Achieve sales goals through selling bikes and related merchandise.
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• Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.
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• Maintain merchandise presentation standards and signage of Bike Department to Company standards as directed.
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• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all Company information.
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• Take an all-hands-on-deck approach to support the team across the store.
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• Perform other tasks as assigned by management.

Requirements
• Prior experience of building, repairing, and selling bicycles preferred.
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• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
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• Ability to work extended periods of time (up to 4 hours) standing or walking.

Nice-to-haves

Benefits